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Color Set
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67.740 Verifizierte Kundenbewertungen |
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ColorMy only issues I wish there was more gray coverage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheila D. - We appreciate your feedback, and we are sorry to hear that you were not happy with your gray coverage. Since our Color Team could discuss it with you, let us know if you need anything else. Thank you for your patience. |
Bad Instructions, Bad ColorFirst attempt at home root color after years of salon visits. Carefully ordered color (dark brown with gold). Order info online specifically said to avoid applying to already colored ends because it would make them too dark. But then printed insert included with dye said that it was necessary to massage color through to ends for 3 minutes and that it was critical NOT to skip this step. Welp I paid a premium for custom color, I thought. Massaging through to ends must be a custom instruction too? Nope! I now have brown roots with jet black ends. A summer of ponytails for me until I can get a professional to fix this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t coverI have always used this this last order I used did not cover in spots 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Do not try this at home!Terrible service. I submitted photographs, completed questionnaire and wrote a note regarding color correction. The color formula I was sent was not even close to my hair color in my photographs. It turned my natural medium ash blond hair red. A second color correction was sent. This made my hair turn orange. I followed the directions to a tee both times. I do not recommend your service. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the colour I wanted at all.The kit was nice and the instructions easy. I have naturally med brown hair. I ordered dark blonde which was one of the lightest shades esalon would allow. I followed the instruction and my hair looks the same except it has a red tinge to it. I do not like it at all. I especially don't like the red tint. I won't be using this product again and instead will pay much more for my hair dresser to fix this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKyla - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colour mixed into Grey toneI am Naturally dark blonde with mid light complexion, light freckles light blue eyes. Unfortunately, I was very disappointed in the color percentage combination on the chart, which After mixing color it turned grey, it did not go towards a light white color that I’m used to seeing before any of my blonde highlights color application - I had to take great pause to consider applying this mix to my hair. Especially taking an extreme risk that and did not want the finish color to look dark ashen grey. This was not what I was going for, the color mixed together gave my husband and I an uneasiness that would give a very less than attractive desired results.! I am returning product to sender for full refund please! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVenus - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Help!!Ordered this product for the first time, the ordering process was easy, arrived quickly, instructions were very easy to follow and the overall colour was perfect 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic!I was skeptical to try this online color company but I’m glad i did! I love it and I love my color thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorI was really impressed with packaging and instructions! Although it was a process, I am beyond satisfied with my hair color turning out so well! I have gotten lots of compliments! I would highly recommend it and I will be ordering here from now on! Worth the money! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color and easy to applyI was skeptical at first but I had some roots to hide so I took the plunge... The color was easy to apply (followed the instructions that were provided) and the end result was better than I expected. Very happy with my purchase. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |