67.758 Verifizierte Kundenbewertungen |
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HairMakes hair so soft but it came out really dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorI’m quite happy with this service, the color, the choices pretty much everything. Until this last months delivery, I know things are a little unsettled with this COVID19 going on, but it literally took almost 22 days for my shipment to get to me. Really upsetting. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good color - it’s done wellI thought at first might not colored roots well but I now feel it’s done well. I like the color light brown but may try to get it with a little more golden (not red) color to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Quality Coloring Product - still conflicted on priceI’m torn because I don’t love coloring my hair at home, I have a white bathroom and children who never give me time to myself. With quarantine I tried a couple box colors and wasn’t impressed since I’ve been getting professional color at a salon. I saw Terry Hatcher review this and decided to give it a try. I love the color, it saturates my greys better then other box colors, it’s not as messy as others. But I’m still struggling with the price.. most subscription services don’t charge you shipping which makes this a $30 box color. I have no issue with $20 but the added cost makes me want to just throw up my hands and go back to the salon where I get some alone time, a scalp massage, and a style?! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Customer service is incredibleAfter having a bad experience with another online co. whose medium brown color did not cover my grey and as a result looked very light brown, I ordered from eSalon. I then found out that my very fine colorist started making kits for clients to pick up. I had sent her a text with pic of my hair color and she said she could correct, so I decided to use her and called to cancel eSalon purchases already planned for the future. I never expected to return the kit that I had just received, the eSalon rep surprised me by telling me I should return the kit I just received for a refund. I am so impressed by this customer service. I recommend this co. to people buying kits online. I have to say that Color & Co that I first used not only resulted in a wrong color but also did not use my review after pretending as though they wanted to make sure my review was authentic. If you look at their reviews you will not find one that says the client would not use them again! I didn't totally slam them in my review, thought their instructions were good and kit. I wonder what else went wrong for users, my experience was so bad! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing!Red hair can be very tricky. I called to ask a question, the colorist listened to my concern, tweaked my formula and then nailed it. Exceeded my expectations. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Problem with shippingHi -- I'm just getting around to using my March shipment. Running late, hair in dyer need, I know. Anyway, the bottle of color had spilled, leaving it a little more than half full. There is dried color product that ran down the side of the bottle and into the tray. The rest of the contents are fine. Looks to me as if the lid was not secured?? If you want me to send back the kit, I will, but I need to use what is left today. As I mentioned I am long overdue for a coloring. What should I do at this point? Catherine 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Too disappointed about the results too black my hairI followed your instructions but I’m really disappointed about the color it turned out too black no good I will not reorder again I though I will be satisfied about the results but a big NO the color that I want to see never came out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiwayway - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like product. Reordered and haven’t receivedHaven’t received yet. Ordered May 2nd. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatti - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color is wrong!I followed instructions to a T. My hairvis absolutely AWEFUL. Itz supposed to be blonde, its flipping red/orange/bronze. My husband of 31 years never says anything about my hair. Now EVERYDAY since coloring it hes asked when I can get it fixed. We leave for vacation in week!! I'm mortified! Ps. I've emailed and have gotten no reply. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDeirdre - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |