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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Burns scalp and leaves hair like straw...I believe my hair color was the correct shade, however the extremely strong chemical odor and the excessive burning sensation while coloring gives pause for thought. If this makes my scalp burn, what is it doing to my hair? Madison Reed, I will be coming back, and I apologize for leaving based on the Allure Magazine recommendation! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
No es el color que pedíYa he pedido antes cuando vivía en Los Ángeles No enviaron el color que pedí , envié foto de cómo estaba mi cabello y una nota explicando cuál era mi base de que color estaba teñido y como lo quería, seguí las instrucciones al pie de la letra y quedó mal no tiene el color que pedí espero que se comuniquen 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathia- Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Custom ends refresherThis was a different color from my roots only color, which I didn’t realize, and I hated it. Made my hair very orange looking. Thank god we’re not going out in public right now . I will go to the store and by another to cover it up. I’m concerned it will damage my hair:-( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ok for startingI know I wanted lighter but I think I actually made a mistake on this. I did ask for my next color to be a little darker and a little more red. Fingers crossed it's what I want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color!Product was not the color I chose! I have tried contacting customer service with no response. My hair got darker than my natural color when I chose a lighter color. Not happy! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlyssa- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't Honor the GuaranteeEmailed that I wasn't crazy about the color. It wasn't what I wanted. I asked for them to send the correct color and was just told they would adjust for my next order. What happened to the guarantee??? The color applied came out spotty and uneven. So far I am not impressed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJamie- We’re truly sorry about your recent experience. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Me encantoMe quedo un poco más oscuro pero me encanto el color y me quedo el pelo suave y se ve sano. Lo recomiendo y las instrucciones fácil de seguir. Me llego más rápido de lo que esperaba. Excelente. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Mi experiencia con esalonUn excelente producto, me gusta mucho su trato y amabilidad Asia sus clientes muchas gracias 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Very impressedI regularly have my roots done by a hairdresser every 6-7 weeks, an expensive business but worth it. The current lockdown meant i developed a noticeable inch of grey/white at my roots. So turned to e-salon as an inbetween measure. But i am so impressed that i think i will not be going back to the hairdresser. The colour match is spot on, definitely as good as the hairdresser. I worried that I would have a band of different colour but no. My hair also feels in great condition. Of course this was my first go. It was not that difficult to do either so even the ease of going to the hairdresser will not really justify 4-5 times the price! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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WonderfulLoved the colour! Covered my completely full head of grey hair really well. Felt really soft afterwards. Highly recommend 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |