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Color Set
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67.625 Verifizierte Kundenbewertungen |
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3rd order with leaksMy last orderer was the 3rd box in less than 6 months with seals broken and product leakage inside the box. I've used this service for several years & had great results until the last 6 months. Along with losing product, the color hasn't been consistent & has washed out of significantly size patches of hair within 2 or 3 washings. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Very fiddly to apply roots first then rest of hairLovely colour but didn’t last as long as I’d hoped and much too fiddly to apply roots first then colour. I’ve also never seen so much hair dye on my bathroom tiles and I’ve been dying my hair for years! For me, it’s not worth an extra £15 more than a supermarket box dye. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Warm brown beigeLoved my color that I received for my first coloring 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Little disappointedI purchased my advised colour however when I used it I felt the coverage wasn't great. I am a brunette and have quite alot of greys for which I colour about every 3 weeks. At my roots the colour was alittle orange and the rest dark. Left on roots the recommended time and abit longer but didn't get the best result. Condition of my hair was great afterwards but not so great looking 😕 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSally C. - Thank you for your feedback. We're so sorry to hear that you are disappointed with the grey coverage of your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
GraysI still had a lot of grays visable 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSophia- We truly appreciate your feedback! We are sorry to hear that the gray coverage was not what you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wanted to go lighter, didn’t happenOriginally I sent in pics of my current hair color (very dark brown almost black) and pictures of the color I wanted, a much lighter shade of brown like a honey brown. My custom color came in the mail labeled something like “golden brown” and I thought this is going to turn out nice then I dyed it and it literally looks like I didn’t, maybe one shade lighter at best if I’m in the sun I can notice a tad bit of brown. I even left the color in for an extra 15 minutes longer than the 35 minutes the instructions said. I went to change my next months custom color and again inserted pictures of the lighter brown I wanted but get an email saying “ previously colored hair can not be lightened”, well if I would have gotten the correct color hair dye sent to me the first time I guess I wouldn’t have this issue. I just went ahead and canceled because I’m not happy with the new options they gave me, stuck with the same color or just lighten the roots? No thanks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVictoria - We truly appreciate your feedback! We are so sorry to hear that that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great coverageIt is really good coverage and the online service is amazing. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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I’m very impressed with the quality of the colorThis was my first order, and at first I was a little disappointed because there wasn’t enough color for my hair. However, the team was very kind and helpful, and they immediately sent me another kit. As a result, I was able to color all of my hair, and the shade turned out absolutely perfect—even better than I expected. This is the best hair color I have used in years. A special thank you to the staff and the professionals behind this product for their outstanding customer service and care. By the way, it covered my gray hair amazingly well. My hair feels incredibly soft, healthy, and well-conditioned after coloring. It isn’t dry or brittle, and it doesn’t break. I also loved the packaging. Everything was beautifully prepared, personalized with my name, and the instructions were clear and easy to follow. I am absolutely thrilled with the results and so happy that I found you. I look forward to being a loyal customer from now on. Thank you! ❤️ 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy to use & color watch was greatThis product was easy to use. It did not irritate my scalp like some salon products have in the past. The color match was great. However, when my hair is wet, my roots now look REALLY copper. Any way to fix this? 0 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Great ColorThis has saved me so much time and money going to the salon. The color turned out great and covers gray hair well. 2 von 43 Personen fanden diese Rezension hilfreich. Du auch? |