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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Custom Color SetI had asked for the color to be lightened a little. I am a brunette and thought my color was a bit too dark. With the rather unspecific color change request the color was spot on!!! I was thrilled. It was just light enough that it was exactly what I wanted!! Great job by the stylist who mixed my color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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AwfulPlease don’t waste your money. This is probably one of the worst hair dyes I’ve used. The bottles aren’t big enough to do your full head, the dye itself sets on your hair so it’s impossible to massage/ distribute evenly through the hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBecca Davies D. - Thank you for your feedback. We are so sorry to hear that your experience was not all it should have been. Based on your profile, we see that you have already worked with one of our agents to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong color and they didn't fix itIt was not the right color and I asked for it to be redone and they said they would but never sent it and are now sending another order of the wrong color and charging me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatrina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. |
Très belle couleur !Excellente couleur, conforme à ma demande. Mais elle n’a pas du tout tenu… 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Didn't like the colorI didn't like the color but have worked with the color specialist to get a different color blend. I will update after the new color arrives. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica- We truly appreciate your feedback! We're so sorry to hear you weren't a fan on the color but to hear that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly what I want thankVery nice 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Mauvaise couleur à l'arrivéeJ'ai commandé, avec avis d'un conseiller, un blond moyen doré et je me suis retrouvée rousse. Un cauchemar. J'avais prévu plusieurs soirées et bien je suis restée chez moi !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine P. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration n'ait pas répondu à vos attentes. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
DisappointedUnfortunately the product did not cover the grey hairs, which was my main concern 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenI'm so sorry to hear you were unhappy with your color. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and our colorist team will help you out! |
Perfect!This mix is wonderful. Covers grey, vibrant and shiny and hair full of volume! Thank you so much. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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gray coverageIt did not cover gray 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |