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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Belle couleurC est la 1er fois que je fais ma couleur toute seule, et c est une réussite La couleur est très belle, les cheveux très brillants 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not received yetI have note received my order so I cannot feedback to you, I been waiting for a while now so I hope its arrive asap. Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDaymara S. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order was delayed! Thank you so much for your patience. |
Very natural looking colorI really liked the color I chose but I'm about 22 days out and I am noticing some loss of color near my ears. Don't know if my daughter who is a hairdresser didn't color that area enough or the dye is just fading. I use shampoo and conditioner for color treated hair so I don't think it's the products. Overall, I liked the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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désoléeJ ' attends toujours le colis 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryvonne - Nous nous excusons pour le retard dans la livraison, malheureusement la situation sanitaire avait cause des retards de préparation et livraison des commandes, veuillez nous excuser pour cela. Nous vous avons envoyé un email aussi, pour être certains que vous avez bien reçu de votre coloration. Nous vous remercions de votre patience |
Toujours non reçuCommande le 22/03 le 7/ 04 toujours rien reçu !!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStéphanie - Nous sommes désolés pour le retard et pour tout inconvénient que cette situation a occasionné. Veuillez vérifier vos emails, nous vous en avons envoyé un de confirmation. |
Color blindI asked for reddish brown and I got black hair. I’m very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerryAnn B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is ruinedI am shocked ! The vomit did not cover my hair and now it’s come out completely ! They said sorry!!! And they would send the correct product!!! Till now nothing has come!! I am disgusted !! Every day I call and they keep saying the same thing !!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVicky S. - We truly appreciate your feedback. We're glad that you could discuss this matter with one of our Color Experts. Please let us know if there is anything else we can do to help! |
colori need to change my previous color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertendorothy K. - We’re so sorry to hear that you were unsatisfied by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover gray!Didn’t cover my gray...not satisfied. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoyce H.- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Cemical burns to my head and neckI should sue your ass. After I colored 7 days later I am in the ER with severe burns 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin O. - Thank you for reaching out to us. Upon reviewing your profile, we see that you have already worked with one of our team members to resolve your concern. Please let us know if there is anything else we can help you with! |