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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Not impressed with the Grey hair coverage on my past order.The color is perfect on my hairs that are not grey. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLeah - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Great productBeautiful color just need a little adjustment for me... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colorI really liked my red color. It faded after 4 weeks, but it is pretty. Update: I’m in love with my copper. Using the tint really helps when you’re dealing with reds. I Love that they are sending both root and ends. It really pulled my color together! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color is good, but product makes my hair waxyThe color is great. I wish that was enough, but as soon as I go to wash out the product, my hair turns heavy and waxy! I have to wash it 7-10 times just to get the wax out of my hair. It's bizarre, and incredibly frustrating. When I used this same product years ago it did not do this. Unfortunately, for this reason, I won't be purchasing this product again. Back to the salon. 50 von 65 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMindee - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Une grosse arnaqueCe site est une grosse arnaque. Vous êtes attirée par la promotion du pack à 10€ et vous vous retrouvez à souscrire un abonnement que vous n’avez jamais accepté et prélevé de 25€ par mois sans votre aval. De plus la couleur ne tient pas bien. Elle commence à partir au bout du 2ème shampoing! De plus je n’ai jamais reçu la dernière soit disant commande qu’on m’a facturé 25€ et le service client ne veut rien savoir. Et refuse de me rembourser! Je vais signaler ce site à 60millions de consommateurs! Je ne recommande pas de site! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaryem - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec notre coloration. Nous voulons sans cesse améliorer notre service et nos produits et nous tenons à votre satisfaction en tant que cliente. eSalon offre plein d’options pour vous : si vous passez commande par le biais d’une offre promotionnelle, vous verrez également des informations concernant notre service de livraisons automatiques au moment de la validation de la commande. Vous pouvez aussi choisir l’achat unique si vous préférez commander une seule fois. L’un des avantages de notre Abonnement Couleur est la réduction de 20 % sur toutes les commandes. Il est sans engagement, vous ne payez que ce que vous commandez et vous gérez absolument tout : la fréquence de livraison, le report, l’annulation, l’ajustement de la couleur… |
Grey CoverageI was disappointed with the grey coverage of this product. Even though I followed all directions the grey hair was a red color and the rest of my hair was brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Coloration conforme à mes attentesColoration conforme à mes attentes et ajustée suite à ma demande. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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EnjoyedWorks good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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My hair looks so healthy.I love the eSalon custom hair color. This is most natural my hair has looked in a long time. The color is vibrant and it lasts a long time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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E Salon made it so easy to use the color kit.Step by step instructions A+! The packaging is amazing so easy to follow the instructions. That come with a little sticker to tape the instruction up on your mirror, VERY convenient! I purchased the light brown and the highlighting kit. I colored my hair with the light brown and loved it SO much i didn't even use the high light, Which is huge since I have had blonde in my hair for the last 30 years. My hair feels great too! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |