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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Hair Flashes Red and Customer Service is HorribleI've worked with them stylists to try to fix my hair color during an extended period of time and it hasn't worked through the last hair colorings. They won't credit me back shipping since I don't want the hair color and want it returned but they won't do it because it's policy. I'm returning back the additional order they've shipped out to me. But I lost the shipping cost on that as well. They could credit me back for the last hair color treatment since they say they offer 100% satisfaction guarantee but they never offered it when I was on the phone with them. I can't talk to them anymore because my blood pressure is worth more to me than arguing with them. With that said, have canceled my relationship with esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSantos - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product sucks!This product sucks! Ruined my hair and was not my color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlotte - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Thank you Danielle!My hair turned out very nicely, going a little more golden blonde and darker. I appreciate the extra bottle of extra color since hair is quite long. Danielle is wonderful to work with and makes suggestions and listens carefully while you tell her the effect you wish to derive from the color. Thank you again! Janet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Will Never Go Back to the SalonI never colored my hair by myself until 6 weeks ago and again today; I always went to the salon. I absolutely LOVE e-salon—for the price—for the presentation of my customized color and supplies—and the user friendly instructions. Full gray coverage in a color that is exactly what I described when I signed up. I also LOVE the after shampoo—so gentle with creamy suds. I hope e-salon sells the shampoo as a separate product! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product!I really like the color. It is natural and very easy to use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wowmazing!Love, love my color! It feels good & looks great! This was so easy and looks professional! Adore this new color, it looks fantastic! Thank you so much! Xoxo, Chrissy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love my. new.color.I love my color..Thank you Danielle! The kit is pretty pink. I got the cape.and tool.kit which were. helpful..The color is dark and beautiful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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does't cover my hairline!I strictly followed the instructions. But after coloration may nearly white hairline is still visible. Nothing changed but the shine of my hair. I'm really not happy with the result! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnette - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did exact opposite of what I askedI had a medium blonde hair and haven’t dyed them for about 10 years. Since I started to spot some greys I wanted to brighten my hair a tone of two. After the initial consultation e-salon suggested 7.0 - Dark blonde. It turned out really bad - much darker then my natural colour and with an awful red undertone. I really like the concept of e-salon but the formulation could not be more off. Don’t waist you money and go to good colourist instead! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBarbara - Thank you for your feedback. We sincerely apologize for the disappointing experience you had with our Custom Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not for meIt was more than I wanted to pay for the result. My hair felt almost slimy and the color barely lasted a month. I want to cancel any and all future orders. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSallie - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |