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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Très mécontente et déçue !Cheveux blancs non couverts au niveau des racines et longueurs rosées, rouges, rouillés... mais pas roux ! Je déconseille ! Heureusement pour moi, la couleur semble s'estomper au fil des lavages des cheveux ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCatherine - Nous apprécions vraiment vos commentaires. En examinant votre profil, nous constatons que vous avez déjà travaillé avec l'un de nos experts en couleurs pour résoudre votre problème. S'il vous plaît laissez-nous savoir s'il y a autre chose que nous pouvons faire pour aider! |
colorI still want to go lighter,liking the color as it fades 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color match perfectlyDoes not give enough gray coverage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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UnbelievableI cannot believe the lushness and depth of my hair color. I have not been able to get this perfect a match to my roots and natural hair color even in a salon. I have told everyone I know about this. I used to spend hundreds of dollars on one salon visit. Never. Again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Didn't cover grey :(Order took 9 days to come (even paying for fast track) when it arrived it was like Christmas, beautiful box with it all set out and the extras I'd ordered. Loved everything about it. Was worried that there wasn't enough dye as I have long thick curly hair. My instructions were to do roots then ends (in the last few minutes) which worried me as I'd not had a dye on my hair for years (how does this do full coverage) I followed the instructions and was easy to do, smells great! End result is disappointing, can still see grey hairs which is the main reason I wanted to colour my hair. I'd asked for it not to be brassy in colour which I received a call about and they altered it accordingly, but now it is quite yellow in colour :( not sure which would be worse. Will give a second try. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaire - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Je n'ai jamais reçu ma commandeCommande passée le 11 septembre, et je n'ai toujours rien, et surtout aucune réponse du service client. Je me suis désabonnée, et je vous conseille de faire de même. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenManon - Nous sommes désolés d'apprendre que vous n'avez pas reçu votre commande de couleur de cheveux. Nous sommes plus qu'heureux de remplacer votre couleur pour vous. S'il vous plaît gardez votre œil sur un email de notre part! |
Colour was not as expectedI ordered a dark brown copper. I’m already dark brown. My roots came out ginger and still some grey. I did nit like it at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
NO LLEGO mi productoMi pedido debió llegarme el pasado 17 septiembre y a día de hoy, 26 de septiembre, aún no tengo noticias. Por lo que mi calificación no es al producto ya que no he podido probarlo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMara - Lamentamos que tu pedido no haya llegado. Estaremos encantados de reenviar un reemplazo sin cargo adicional. Por favor, manténgase atento a un correo electrónico nuestro en breve. ¡Nos pondremos en contacto con usted para corregirlo! |
Very unhappyI haven’t even tried to use your product yet. I find this product very difficult to apply. I am very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberlee - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn’t satisfy 😒Colour didn’t cover my grey hair this is the reason I didn’t like it and never gonna order it again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |