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Color Set
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67.758 Verifizierte Kundenbewertungen |
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I love e-salonThe color you guys created for me is perfect. I'm a natural redhead and red hair is very difficult to match and color. The color looks so natural and that's exactly what I was aiming for:) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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love this product!I have been using this product for years and love it. I have never been dissatisfied with their product and all the tools needed to color my hair are included!! I even like to lighten up my color for the summer and they always know exactly what I want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best Color EVER!I loved this color on my hair. I've colored my hair since I was a teenager. Never has my hair felt so healthy afterwards until now. I actually have a few highlights! I'm in LOVE! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom colorI absolutely love it, it is so gorgeous I was worried it wouldn't look good but I'm in love with the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love, love, love!Fantastic service and great product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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la coloration me convient pour les racine, par contre j'ai besoin de refaire lesLa coloration me convient, pour les racines, par contre j'ai besoin de refaire les mèches; D'autre part, je souhaite un envoi pour les racines que tous les deux mois, pouvez vous me confirmer que cela est possible. Merci et bien cordialement, 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChantal - Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Couleur satisfaction est une garantie qui nous tient toujours à cœur. Nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. Nos experts en coloration ont été en contact par courrier électronique et se feront un plaisir de vous aider dans ce processus. |
Looks my my natural shade of red!My natural rich red hair has been fading in color little by little over the last 10 years as well as getting some pure whites by my hairline. Esalon gave me back as close to my natural hair color as I could ever get. Never thought I could have it back. I do have comparable pictures of my Virgin hair color and esalon 15 years apart and I'm impressed. My application could be better, but I'll learn..I hope. Wish I could post the after pic. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ConditionerThe conditioners in my 2 last orders left my hair greasy, oily. I had to apply shampoo 6 times to remove it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair Fell OutThis was my first touch-up after the initial color. I love the color, but my hair fell out in clumps. I was rinsing the color in the shower during the last stage of the process, and chunks of hair were coming out in my hands. Couldn’t do anything but cry. Not sure what I am going to do now. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNicole - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
1st color orderDidn't like color or the way it left my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWendy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |