67.758 Verifizierte Kundenbewertungen |
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Gentle Hair Color with Lasting resultsI have been using eSalon hair color products for over 2yrs now. The hair coloring product, has good, lasting coverage and my hair is silky immediately. Not dried out. If you begin to have issues with grey coverage, you can work with eSalon to ajust next order. Extremely pleased. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great CoverageI love the coverage provided by this product. It was a little too dark but that was my fault in providing the exact color needed which is difficult to do and not the fault of e-Salon. I have requested a change in the color but have not used the new color yet as this color is holding so well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not bad, not greatit came out as expected, there was a hiccup with the first order so had to wait for them to ship a new one. The color is good, not sure it’s any better or worse then just buy a box at store. But it was worth a try! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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What I like about it, it comes on time.Maybe after this time I’ll be able to give a better review. I do like the color it doesn’t burn my scalp. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CancelPlease cancel these shipments until further notice. I am beginning chemotherapy and will notify you when to resume. Thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not the color I wantedThis is my second time using eSalon. First time was great, the color that I got was a little darker than the color I wanted but I still liked it. Second time, I thought I was going to get the same color because I didn't change anything, but I got a totally different color, it is more like a light brown. It is not red nor copper. I really do not like to complain but I've been working on my red hair for almost a year, I was trying to make it lighter not darker. 4 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAndrea - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Problème de colorationBon produit pour la calite rien a dire mais déçu par la color je demande un noir blue je me trouve avec un marron très foncé même pa de reflets bleu 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClare- Nous sommes vraiment désolés d'apprendre que vous avez été déçu par les résultats de votre application de couleur. Notre garantie eSalon Couleur satisfaction est une garantie qui nous tient toujours à cœur et nous travaillerons avec vous pour atteindre vos objectifs en matière de coloration. S'il vous plaît gardez un œil sur un email de notre part pour vos prochaines étapes! Nous apprécions vraiment vos commentaires. |
Resistant grayI absolutely love my color and the way my hair feels, however, I have spots of gray hairs where the color just won’t take. I’m thinking of canceling my subscription because it wouldn’t be worth it to have to keep retouching those spots. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair 2 different colorsI got my order tonight and I was so excited. I enlisted the help of a friend and we followed the instructions to a T. The first application to my roots didn't change the shade of my hair at all. The second application made the rest of my hair quite red. I am extremely disappointed. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not receive productI did not receive a product last month. I see you charged me but I told you to cancel and did not provide a change of address because I did not expect to receive anything from you. Where is order if I was charged? I am not at the address you have on file and nothing has been forwarded by post office. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShari - We're truly sorry that the custom color set did not arrive. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |