|
Color Set
|
67.758 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Very PleasedNew adjusted color is perfect. I am very pleased with esalon products. It is saving me a ton of money not going to the hairdressers every 4-6 weeks. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best Color so far....I asked to go a little lighter. I love the Color.....thanks so much. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
shampoo and conditioneri love the both huge difference with the first use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Wasn’t crazy about my color this time.I’ve been getting my hair colored there for almost a year now, and this is the first time I’ve noticed a lot of orange. For my next appointment I would like to review the color before application I would like it darker than this. Thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Match that happenedeSalon Thank you I was having trouble finding a color closest to my natural color I turned to eSalon and they made it happen Thanks eSalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Mix was a bit offI absolutely love the way the hair color makes my hair feel. It feels super healthy, looks shiny and I love that aspect. That being said the initial color swatch I clicked on said violet and there was no violet in my initial mix. Lots of mahogany though, and my hair takes to red really easily so it’s very red. My stylist consulted with me and we altered the color a bit so it has some violet undertones now but it’s still way too red. After a few washes, after my second batch of color, a lot of the violet undertones have disappeared and we’re back to the mahogany. I’m really not crazy about mahogany. 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCatherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts will reach out to you to resolve this. We appreciate you reaching out! |
Duración del tinteLas canas me aparecieron en una semana ese es el motivo porque no me convenció el producto 9 von 12 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAmparo - ¡Nunca nos gusta saber que nuestros clientes no están contentos con su color, por eso tenemos una Garantía de Felicidad de Color! Nos comunicamos con usted por correo electrónico para que uno de nuestros Coloristas con licencia pueda analizar sus necesidades de color de cabello y ver cómo podemos ajustar nuestra formulación. Gracias de nuevo por comunicarse y darnos la oportunidad de ayudarlo a alcanzar sus objetivos de color. |
UnpleasantThe color is beautiful. However, it is two Shades Darker. I wanted to go two shades lighter. I have sent then company for emails and placed two phone calls to them. I have had no return calls and no luck communicating via email. I also put my orders on hold which, did not work. They charged me another fee and sent out another order. I had to go back in cancel all future orders and call my bank. I lost a lot of hair using this product which I lose hair when I color however, not this much hair. My hair felt really well nicely condition and the color is beautiful it just is not the color I wanted and in a little concerned about the hair loss. Would love to speak to someone if they could call me or get back to me that would be great. I don't normally leave bad reviews and when I do I always try to include some positivity however, I'm not having any luck with eSalon and everyone that I have referred to them has had a great experience. I will continue to refer people however, I will no longer be purchasing until I can fix the issue with my very first order. I'm stuck with a hair color that is two Shades Darker when I wanted to go two shades lighter and according to the activity on my account I'll be receiving another shipment of the same color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorI ordered a color that was very visibly copper red however what I received had the correct label but my hair is just very dark brown. I've tried to contact the company to resolve this issue but unfortunately nobody has responded to me. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenHannah - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sans plusAu final j avais donne par mail la composition habituelle et j ai eu du standard Sent très fort 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCecile - Merci pour tous vos commentaires et les prenons en considération. Nous aimerions en discuter plus avec vous et un de nos experts en couleurs vous contactera sous peu. |