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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Not the sameI've used e salon in the past with great results. I had no reason to believe this time would be different. I ordered the same color and instead of the dark brown with subtle highlights when the sun shines on it, I got a flat almost black color. I look like a witch. It's horrible and fake looking. The color I had recieved a number of years ago was so natural and close to my natural color my own air stylist didnt know I dyed it. Now everyone knows. Very dissatisfied and dissapointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPhyllis- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Waxy and stickyI have colored my hair for several years. Decided to try ESalon due to the positive reviews. I was so DISAPPOINTED. Followed the instructions to the finest of details. My hair ended up waxy and sticky. It was horrible. I called customer service and was told to wash my hair with my regular shampoo mixed with a palm full of baking soda. It helped some but not entirely. Will have to try again and hope it removes the rest of the residue. The color wasn’t exactly what I had hoped for either. Will not be using this product again. Not a satisfied customer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I love the colourJennifer from the customer service helped me with this colour change, she was patient and helped a lot to find out what is the best dye to reach my hairgoals. Also the colorist made a fine job, my hair is dark and ashy, even with visible blueish tint. I love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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By far the best color I've had.Loved it and will use again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I like the color and my friend does it for meIt’s been a good experience for me and I plan on continuing to get my hair dye this way 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Radiant Bronze RedI so love this color. It took me a while to finally utilize my 1st shipment due to being way too busy. I am now totally hooked on your product. With the shampoo and shine product its a total win and it lasts so much longer than store bought products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wow..!!!! Shocked!!!My hair has never looked healthier and shinier with an all over even color which is beautiful!!! It was even easier to style...I am a believer for sure!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wow! Fabulous!I am blown away by how easy it was to cover my own roots! The supplied colour was exactly what I asked for. My hair is so shiny, and it looks amazing! Love the delivery of the colour as well. Thank you!! Thank-you!! :) 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectI asked for a slight tone change on this last set and the colorist hit the nail on the head. The color is perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ExcellentGood color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |