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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Great colorGreat natural looking color Clear, easy to follow instructions 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colorNot only is the color perfect!, But the how to videos on line are very helpful. I have received so many compliments on my color. It doesn't smell so chemically, and the shampoo and conditioner that comes with it are awesome. I plan to purchase those in the future. I bought a mirror to see the back of my head which is so helpful and look forward to my delivery every four weeks! Couldn't be happier! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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LOVED IT!!!!great product. i called after my first treatment and they tweaked my color slightly and its great looking and i am so pleased. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fabulous color & gray coverage!This covered my grays better than any color I’ve used in the past - home use or from a salon. I did experience some burning during the application process, towards the end, but it didn’t actually run me. I love the result- pure color, shiny hair and not a trace of gray! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The Custom Iterations are a winner for Demi colorBy the third iteration I had gotten the most natural ever so slightly golden blond color that matched my non gray hair and covered the grey. Hair looked like it did 30 years ago. Didn’t get the 18 to 21 shampoos though more like 14 before noticeably faded even though used good colorsafe shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not satisfied with colorDid not come out as expected. Was more red no violet 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve. We are so sorry to hear that your color turned out differently than you expected! One of our Color Experts has sent you an email to further discuss your color needs. We appreciate you reaching out! |
Not happy with colorThe dates of the color differed on the instructions and the box. The color was not what was discussed, but turned out exactly like the last color that left my hair brassy. I mean exactly the same with zero Ash and a lot of Brass. I specifically spoke to a consultant to address the color that I didn’t like and somehow got the same color. Guess that time was a waste. Use caution! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJaclyn- Thank you for your feedback! We are so sorry to hear that your reformulation did not suit your needs. The color you originally selected was a Dark Blonde Golden Mahogany, and your second selection was Dark Blonde Natural Copper. These are both colors with warm/red-based tones. When discussing your reformulation, we previously recommended a salon to better suit your goal of removing these warm tones, as with at-home color you can only mask such tones by coloring over them and making the hair darker, which you expressed you did not want to do. After your consultation with your colorist, you wished to proceed after these things were explained, and we made a slight adjustment to reduce warmth without overly darkening your hair per your comments. We are sorry to hear that this reformulation did not suit your needs. We are always happy to work with you and reformulate if your goals change in the future. A darker color would mask your current warm tones more effectively, however to stay at your current level and remove coppery tones, a traditional salon service would be required. Please feel free to reach out to [email protected] if you have any questions or need any further assistance! |
Not for meTo runny... very messy.... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out shortly to discuss your color needs. |
Ruined my hair.I should have known this was a harsh product, because the ammonia smell was overwhelming. I've been doing my own colors at home for 40 years and both my parents were hairdressers, so I know what to do, and I followed the eSalon directions to the letter. The color was not what I ordered to begin with, and it has faded after two washings. The product is no better than a $10 drugstore brand, and all you're paying for is fancy packaging and extras. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarcia- We appreciate your feedback and we apologize for any discomfort experienced. Our product can smell stronger compared to traditional color as it is freshly mixed per order and does not sit in transportation and on shelves for months at a time like most traditional color does. We recommend applying in well-ventilated areas whenever possible. Upon reviewing your profile, we see that you have already worked with one of our color and care experts concerning your color and account. Please let us know if there is anything else we can do to help! |
Still too darkOn one hand, I really like this system but I am having a hard time getting them to not put too much brown into my color. Last time they adjusted it by sending me a more red color for the ends and that worked but this time I only got one bottle of color and it was the overall color with more brown in it. So pretty much the opposite of what I was hoping. It's still pretty. Just not the red I was going for. There was no warning that I would only get the one bottle of color this time so I'm a little disappointed that I was charged the same price and didn't get what I asked for. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCat- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Red tones need to be refreshed regularly to help keep them bright. A colorist has sent an email to further discuss your color needs and see how we can adjust your plan to better suit your needs. We look forward to your reply! |