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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Cream DuoI like to used before I shampoo. It calms the tangled. Very interesting product. You do have to add water to get the full effect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color!Love this color! I plan on keeping it just this way for a long time! Thank you for your patience in getting me here! I have made a lot of changes prior to this! Thank you for all your help! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorYour company allows me not to make a trip to the drugstore to pick a hair color that doesn't always cover my gray . It's always on time when I need , without living my home . I love the color . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the color butMy hair has been dyed red for years. Havent seen my natural hair color in over a decade except what shows at the roots. This came close to my natural haircolor except the red is still coming through the medium brown. A little disappointed that I still see red in my hair. But I guess it will take a few times before it finally disappears. Love how it doesnt fry my already thin and frizzy hair. Actually made my hair softer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Ordered Brown but got purpleAs the title says really, first response from them was they were 'sorry that my colour had not turned out as expected'... well yes eSalon, purple isn't a variant shade to BROWN!! Get the feeling they don't care, they offered to give me a free colour but once bitten and all that! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPenny- We appreciate your feedback. Upon reviewing your profile, we see that you are already working with one of our Color Experts to resolve your concern per our satisfaction guarantee. Please let us know if there is anything else we can do to help! |
Glue like pudding gell consistency, could not get out of my hair!Talk about permanent color! Total panic! This my third kit and something awful has happened! It took me an entire bottle of shampoo(no joke) and half a bottle of apple cider vinegar to get the color to rinse out of my roots. The color became like a thick paste gel and literally would not rinse off in the shower. This has never happened to me before with e salon, or any other color in my life for that matter. I felt like I was victim to a cruel aprils fool joke! BE CAREFUL! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRyan - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
ColorI was not happy with my last purchase. I did 3 strand test leaving last one on for 40 min did absolutely nothing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFrances - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fading colorThe color didn't last very long not happy with it would like to cancel all future orders. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNadine - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
ColorThis color did not turn out as expected. Roots have a definite yellow tint to them. Followed instructions exactly. Not happy with results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCaren - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Custom Color SetOn a positive note this comes packaged so wonderful! Very good directions that are easy to follow. The color is NOT great. This was my first purchase from this company. I specifically explained what my goal was for my hair. I wanted brown then add chunky highlights. I explained I get my hair done at salon and it comes out great for about a year then something happens and I end up with carrot red brassy looking color. I hate red/brassiness for hair color. Well, here I go again. The color still came out very brassy. I sent a note and picture and have not heard anything back. It’s not worth going through all the trouble yourself if the outcome is the same...red. I will be canceling my membership. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristine- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |