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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Great color & texture !!I didn’t use the second complimentary bottle like I should have. The color came out a little dark brown than what I wanted but I was certainly still good-to-go out shopping. The second bottle was supposed to go on all my ends. It was clearly my mistake. But I was still happy with the product. You really honor each person as an individual & clearly care for their happiness! Keep up the great work!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Muy buen producto lo recomiendo gracias,,Muy buen producto cubrió mis canas justo lo que necesitaba lo recomiendo el 💯 pruebenlo I no se arrepentirán si queda mal es porque nose aplicó correctamente pero el tinte si trabaja,,😉 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very satisfiedWas very happy with the change . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDianne - We're thrilled to hear that you're enjoying your Custom Hair Color. We look forward to our next opportunity to delight you! |
too blondI need more red. I do not want purple but more red. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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won't try itI refuse to use this as nothing comes showing you what color you might expect so I am not going to even try it. SOmehow they also have me on automatic delivery which I never signed up for - PLEASE TELL ME HOW TO CANCEL THIS!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGail - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color care representative to resolve this matter. Please let us know if there is anything else we can do to help! |
Disaapointed:(I was so excited when I received my box but then I ended up disappointed. The color is too dark from the color I have chosen from your list when I sign up/chose the color I want for my hair. I like everything that was sent to me even the feel/texture of hair after, just not the color/outcome. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarites - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Awful!!!My color was supposed to be dark golden brown....it was black!!!! It is so thick and slimy, it took 4 rinses and a wash to get it all out of my hair! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
color is greatIt covers they gray but it does not last till my next shipment. My gray is already showing at the hairline framing my face. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel- Thank you for reaching out! You are currently on a 4 week frequency. After you color, the hair continues to grow at a rate of about 1/2 inch per month, and regrowth is completely normal and expected. We have reached out to you with further information. Thanks for choosing eSalon! |
What the WAX ??After reviewing ALL literature enclosed in my custom color kit, I followed the instructions and began coloring my hair (which I have done in the past with store brands) and much to my surprise during the last step and rinse out my hair was coated in a HEAVY waxy substance. It was as if someone had melted a candle and poured it into my hair. It was embedded in my nails and in a comb I used to try to get it out. It would not rinse out even with HOT water for over 10 minutes, and took 3 shampoo ings to remove. Very surprised by this. Sadly the outcome of my hair color was dull and heavy. I would advise e-salon to mention this in its literature if this is a normal process in there coloring product. But I cant for the life of me understand what this type of waxy substance would be for, in coloring your hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not satisfiedNot happy with the color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCj- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |