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The color did not cover the white hair I have coming in.I believe I need a darker shade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVirginia- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DisgustedI recieved my kit on January 23, used it March 15th. My hair is red, not brown not med brown, it is RED. I am not happy with this at all. For 35.00 you would think the kit would color as it says, NO IT IS RED. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We can confirm that your formulation did not have added red. We did not receive a photo along with your order, however the results described indicate that your natural color is darker than indicated in your profile. When lifting from that natural level, warm underlying pigment is revealed, and this pigment is reddish for brunettes. We always recommend submitting a photo in natural lighting when ordering online, so that a colorist can review your canvas prior to formulating. You are fully covered by our Color Happiness Guarantee, and one of our color and care experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Shimmering BrillianceThe color undertones darker with shimmering highlights popping throughout makes for a perfect natural blended look 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PerfectI love it. It covers all my grays perfect. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this hair color!I love my custom color. I will be ordering again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this color!Have been using eSalon for 3 years now. Wasn't ready to go gray so decided to go blonde. I receive many compliments on my hair. Formula is consistent, easy to use, and much more affordable than going to a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful ColorThe color you chose to make me is very natural for my coloring! I love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Thank you !!At first I was a little skeptical, but I did exactly what Bradley told me to do and I LOVE IT !! Blended in so well !! Thank you!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ExelenteMe tapó todos los grises, me encantó se lo recomiendo a las chicas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not as good as it getsWent through the process and it did absolutely nothing to my hair. Waste of time and money! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimm - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |