67.758 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
The color was great for only 3 days.I colored my hair Sunday March 10. The color was great for Sunday, Monday, and Tuesday but on Wednesday I shampooed it with a sulfate and phosphate free shampoo and the color is almost back to previous color on the ends. I have a small amount of color on the top roots area. Very disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDawn- We are sorry to hear that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I initially loved my new product. However, my roots have fadedAlready seeing strands of grey showing through. My roots are not holding up either. You adjusted my color but I can't move my next delivery before April 1st. I can't wait that long. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenDiane- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our color, we may have a simple solution for you. We have reached out to you via email to discuss your next shipment a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
unhappynot happy with results after initial application,my color dulled.Please stop any future deliveries. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenEileen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has reached out via phone to get this resolved for you. We appreciate you reaching out! |
FADED TO FASTI FELT IT WASN'T AS DARK AS I WANTED AND FADED WITH IN DAYS OF BEING APPLIED 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenLaura- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI do not like this color at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenMichele- Thank you for reaching out to us here at eSalon! We are so sorry to hear that you are not satisfied with your color result. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gorgeous & convenientI love the fact that every couple of weeks my hair color arrives at my door. I never have to worry or even think about it. My hair feels amazing afterwards and the color is consistently beautiful. It’s everything!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Consistently FabI can only reiterate my previous review - these products are simply fab! Very easy to use and give truly lovely results. I went to my hairdresser for a cut very recently and she thought this was not only a really good colour for me (thanks to the personal crafting service) but that it was also a very high quality. In short she was impressed - what's not to like!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
salon quality hair colorReally like that I can adjust per preference and stylist provides advice on choices 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Loved it!!!I loved the color. It was exactly the color I wanted. It was easy to do, especially with the detailed instructions that came with the kit. The price is cheaper than I would pay for the coloring kits I would buy in the store. I have already told many people about your product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Took a chance and glad I did! :-)I usually get my hair coloured at a hairdressers but recently I was not happy with the colour and the red tint to my colour. I saw an advert for eSalon and read the reviews and thought "why not'! Paul, my colourist, got in touch after I filled out a little survey on my current colour and what I was trying to achieve, just to ask a few questions and to advise me better. I was happy to follow his advice. Shortly after my kit arrived with everything you would need, gloves, cream to protect your skin and after colour remover. Also shampoo and conditioner. Instructions were simple to follow and the result was really brilliant. My hair is shiny and I love the colour. I will be asking Paul to make it a little more ashy as still have a little bit (for my liking) of those pesky red tints in it but that is my personal preference and not a complaint . Would recommend. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |