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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Burgundy is not AuburnI ordered a red copper color that was supposed to be natural looking and I got purple burgundy hair. Will not be using again because now this correction is going to cost a good 10 times as much as I paid for this product. I've been dyeing my hair auburn for years and have never had it turn out this bad. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlexis - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bought this as a one off trialE-Salon been sending me repeat prescriptions of hair colour 4 weekly I have never requested this only wanted to trial! At no point agreed to 4 weekly deliveries. I am disgusted to have been sent 2 packages which were not agreed to and charging me £19.95 for a product I do not want. Would never use E-Salon again despite the product actually working well. Left feeling very disappointed and angry and out of pocket by £39.90. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenIsobel - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not goodIt was very very oily and made my hair look very gresses not good at all not like the one before not happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaxine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color was wrong it was too dark ☹️I didn’t like the color was supposed to be brighter auburn ☹️ 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Why are the bottles so impossible?Color is great. Videos very helpful. But dear god why are the bottles impoddible to open? My color (not developer) was just a disaster. I banged it on the counter. I ran it under hot water. Nothing. Eventually I jammed a knife through the bottom to get it out! I could have cut my finger off. Insane 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZofia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our packaging. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Very niceI like the color and it covers my greys. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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All good.Love the color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color every time!I’ve always needed a color between medium blonde and dark blonde. What you’ve formulated for me is perfect! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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OMG! FabulousBest color ever! and to have my name on it was fun and extra special. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itTurned exactly how it was supposed and it looks great 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |