|
Color Set
|
67.758 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
ExcellentBeen using this hair color for several years. My stylists, which have changed 3 times, have commented on how good the color is and that the texture of my hair is very soft. I always recommend eSalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Easy & AffordableI haven't had a compliment on my hair color in years but I got one after using this product only two times. I was thinking about going gray because of the hassle and cost of the hair dressers every month but not now. I love this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Wrong colorMy custom color was the same shade I was born with. It was supposed to be red and my hair was more brown. It does take to the hair well and really lasts. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect grey coverage, but....I ordered my first custom hair color kit in the beginning of February and finally just colored my hair 2 days ago. My stubborn greys are completely gone but it seems that my grey roots picked up more of the mahogany tone from my Dark Chocolate Brown than my ends did. It's apparently "not too noticeable" to other people but I notice it. Especially if I put my hair up in a messy bun or something. The ends don't match the roots 100%. I will say, though, that happens to me every single time I color my hair myself. The other problem that I had was with the harsh chemical odor of the 2nd bottle of color I used- the one that was for my ends. I had no problem with the odor from the first bottle, it barely had a smell at all. As soon as I poured the color liquid from the 2nd bottle into it's respective bottle of developer, the fumes immediately wafted out and started burning my eyes and also making it very hard for me to breathe (I have allergen induced asthma). I had the door open and the window open with the vent turned on in the bathroom. I have never, ever smelled a dye so harsh. It was difficult for me to leave it in for the full 5 minutes. And when it came time for me to add water to that bottle, pour over my whole head, and then massage it in, it was difficult for me to continue massaging my hair for the 2-3 minutes called for. After I rinsed my hair and then shampooed and conditioned it the odor was completely gone. And unlike other at home dyes I have used, I did not find any chemical scent lingering in my hair. It just smelled like shampoo! That was a welcome surprise. I am also very impressed with how incredibly shiny my hair came out. It has a very glossy look to it. The texture of my hair feels fantastic also. Nice and soft and silky. So my only real problem was the odor of the 2nd bottle of color. I think as far as my roots being a slightly different shade than my ends, I think that's just something that is always going to happen to me. 30 von 33 Personen fanden diese Rezension hilfreich. Du auch? |
|
So easy!Loved using this color, is was so easy and didn't take hardly anytime. Only issue was I still see some small areas of gray, but I am thinking it is user error! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Wonderful product lineI have only had positive experience with this product. Only one small suggestion....thicken the formula so that it does not drip while during waiting time prior to shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
1st timeI liked the color but it did not stay very well. Every time I wash my hair more and more gray shows through. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Wears beautifullyDidn't like how it made my hair feel, but the color was spot on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Lousy customer serviceI wrote you all two or three times complaining about the color thats was mixed up for me. It was not what I wanted, even after the mixer asking me my preference for her clarification. I got warm tones after asking for Ash. Im very upset. Never heard back from anybody!!! Now you have me on a hopeful reorder....I just want my money back. Thanks but no thanks 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenCindi- Thank you for reaching out to us! We are unable to locate any emails from you post-coloring. We are sorry to hear that your desired result was not achieved! It appears based on consultation emails that our colorist advised prior to sending your selected shade that your results would be darker and warmer than your desired result, and per your comments stating that you did not believe your roots would be warm and that you wanted to try the shade ordered, we sent this color. We are always happy to help! Please keep an eye on your email. We will be reaching out shortly. |
HorribleI used as directed. It was supposed to be a dark red and it turned out looking like bozo the clown. It was ridiculously pink!! I had to go have it corrected before my next scheduled shift. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenTonya - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |