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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Wrong colourToo dark! I have went from my natural light brown sun kissed hair that I could dye any colour to a dark brown I can do nothing with.The photo of the colour I chose was a light purple colour. My hair started off light brown and is now very dark brown and I can’t cannot see any purple. I know I chose a colour from the dark brown section but with my natural hair colour as light brown the photo looked very light purple but the dye was mostly dark brown. I only see a red tint when the light hits it. Very disappointed. I don’t feel that it is made clear on your page that I should only be choosing from the light brown section if I want an accurate colour. I would of got more purple hair from a cheap box from the shop. My hair is closer to black than purple! 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlice - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorMy hair turned totally grey. It was horrible. I had to use 3 different boxes of other brands of hair color to change it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherry - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DisappointingTerrible coverage Not the quality I expected for the price 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKerry - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover greysDid not cover greys 😢 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKayleigh - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorNot the right color. Too much red came out. Also the oil did not wash out until 4 times. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice color, hair feels yuckyI like the color and the kit sent. It was very potent though... chemicals? Also after washing with your shampoo and conditioner my hair dried but felt really oily, dirty. Not sure why. The color is cool a bit darker than I expected but my family likes it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel- Thank you so much for sharing your feedback. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Love!Love it. Get directions, came rite to my door, love the color they made especially for me! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Still working on the colorMy hair feels super healthy, so I'm hanging in there as we're trying to get it to a darker shade. The process is slower than running to the drug store but my hair is so full and happy with the color treatment, so the pros outweigh the cons. Instructions are clear, presentation is lovely, and kit includes everything you need! Love the overall product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best color everSo far so good!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love it.The products are wonderful. I love the result. You did forget to include the tint brush. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |