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Color Set
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67.758 Verifizierte Kundenbewertungen |
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a little darker than I wanteddarker than I wanted but otherwise fine. I just found I can do my own chemistry with product from my stylist. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoan- Thanks for reaching out! We are sorry to hear that we haven't gotten it just right with your color. We are always happy to adjust your formulation based on your feedback. Please feel free to contact to [email protected] if you need any assistance. We look forward crafting your next custom color! |
The color is to red and too dark.I ordered a strawberry blonde color and it is clearly shown in my picture. The color I received is much to dark and much to red. It is more of a reddish auburn color. That is not at all like my picture or the color I wished to achieve. Definitely need work on making your red hair more natural. I am a natural redhead and this color is very unnatural. I have achieved much better results in my local store boxes. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Appreciate the effort. But waiting for new formulaIt's just so hard to get the chemicals rinsed out. It takes a few days to get back to regular texture, and the color fades with every rinse. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too Dark!I want to change my custom color but seem to have lost my editing! Please change my color to make it lighter. it is much too dark (I'm 76.) I would also like to get it sooner than the March 5th autoship. So I can make this change. If you need to contact me, text or call my number; or send me an email. Thank you! (Ooooh, "publish"?? How do I edit? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Grey coverage needs workStill need the color different. Grey coverage lasts 3weeks at best 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKimberly- We’re sorry that you were unhappy with the results of your recent color application. We can confirm that your colorist will review your comments and adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
Feels like wax in my hairI have been a loyal esalon user for years and have recommended the service to a lot of people- I loved it. The past year something changed in their product. Now it takes several shampoos to get the thick waxy like substance out of my hair- it feels awful. I'm not sure if esalon has changed suppliers or not, but if they did, they need to switch back. My sisters also use esalon and when I asked them if they noticed a change they did as well. The color is not the same either. It fades much faster. It is not as dark and rich as before, it has much more of a brass tone to it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom colour setI love the custom set always seems to suit well. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Who says I color my hair?!With Esalon coloring is easy and the look is natural! Now I can color in my schedule!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love it!The color is amazing and I love how everything is personalized with my name 😊. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved it!It was my first time. I LOVE dark hair, but i like really ashy tones, my stylist killed it! Love it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |