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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Very unnatural color even with my concerns noted and pictures includedI colored my hair yesterday evening and although the quality of the product is fine. My hair feels great and the instructions were clear and I followed them exactly. However, my hair is a terrible color of red red. IT looks incredibly unnatural and I'm so upset. I even sent pictures of my hair when I placed my order and indicated I was concerned that the available choices of colors I was given were not 'light', 'natural' or 'coppery' enough and thought they were too dark. I look like a clown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Kimberly! Thank you for reaching out to us! We are sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We have reached out via email and will be reformulating your custom color to better suit your needs. Thank you again for your feedback! |
Love the idea...I love the idea of the eSalon concept but, after doing my hair today... just had a revelation that I, could have done this with drug store bought hair care. I was soooo excited when I first received my box yesterday. Washed hair night before as suggested, used 2 bottles due to my long hair. After putting in the color especially made for me... noticed no difference from my previous color that I had used to dye my hair with from drug store bought. I didn’t proceed to highlight my hair because, I’m afraid that I might just ruin my hair and end up spending more money to repair my long locks. No way. Anyways, that’s just my own opinion. Everyone is different and maybe it worked for someone else. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Wrong colorI wanted a darker red/copper color and my hair turned out brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJazmine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great products!Happy with overall color. My roots and scalp turned more reddish. Did I perhaps leave it on too long? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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GreatLove the color and it lasts longer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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New userBest home color I have ever used kit comes with everything you need. Great color and coverage 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colors for meLove this!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I loved the color!The color arrived very quickly after I ordered. The color was perfect and, actually improved the condition of my hair. This was so much nicer than the last salon color which made my hair dry and brittle. I was hesitant to try it and waited a few weeks.....but I should never have worried. I am a huge fan! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Change is goodeSalon made a recommendation on changing my original order, and they hit it right on the mark!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect color.Love the color and shampoo and conditioner, it makes my hair look and feel so good 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |