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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Love ItI’m so happy everyone thinks I got my hair professionally colored 😁 but I did it at home by myself. Thank you I love my new color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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3 years and goingI’ve been using eSalon for 3 years now and I still absolutely love it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this productI will continue to use this color kit. Super easy and the color lasts!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the Colour....The colour is just right. The right amount of golden which is a good thing as unfortunately the colour has started to fade after the second wash but have left my greys with a sun-kissed golden colour. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not the red I asked forI now have medium brown hair. It's not what I asked for or wanted at all. Bit disappointed really. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
The product is nice BUT adjusting it just wasnt right for meThe product is a good quality although a bit pricey. Coming autoship was very handy. But getting adjustments done was poor. Seems once you put color on your hair, that is it. You cant adjust it lighter, only darker according to what I was told. I know my salon has lightened my hair so it cant be impossible but they cant do it here (?). I stopped shipments and am going back to my salon. Getting it right to my satisfaction was my priority. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSnTW - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We can adjust the color slightly lighter at your roots without developing hot roots and aim to maintain an even-toned, natural-looking result. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not impressed at allYou keep sending me the same color. I have told you a few times that it's too dark and PURPLE. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoyce - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Worst products I've ever triedWhen I started putting this on my scalp began burning bad. I washed my hair out immediately and threw away the product. I will not ever order this again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It didn't work.I followed all the instructions and it just didn't see a difference. I was realy having high hopes with all the great review but for me it didn't do anything. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Past colorI have been happy with my present color but I am getting more gray or I should say white. I would like to lighten the color a little more so that when my hair grows out the gray blends in better. Actually my natural color is white not gray. I get lazy about keeping it colored all the time so there are times when it will grow out about about 2 - 2 1/2 inches. When I use the eSalon the color stays in longer. Right now it has grown out about 2 1/2 inches so I will probably need 2 bottles. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNita - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |