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Color Set
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67.740 Verifizierte Kundenbewertungen |
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Hair color is different from beforeMy hair dresser noticed that the color i've been receiving lately is different from before. The color is a darker brown and less red. She also noticed the packaging is different from before. Did they do something different to my color? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ZERO STARSI've colored with eSalon twice and both times it had to be fixed - not 'I don't like the color' fixed, it's "my roots don't match the rest of my hair" fixed. I would think after the first time, they'd keep a record of what I got, what I liked. Apparently not, because after last time, I'm thinking it's a slam dunk. Just refreshed the same color we did last time - NOOOOOO! I get drk brown when my hair is red. Then I get a form letter about how to start over,,,, yeah, thanks a lot. NOT! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLys - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough redNeeds more red 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color did not matchI will not be ordering again, my first purchase did not turn out correct and the process to be fixed took far too long! I will forever be a Sally's girl and do my own hair. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCasedra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Conditions wellLeft my hair in lovely condition but was far too dark, had to go to hairdressers to get it coloured lighter 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoz - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Finally the perfect color!I have trouble finding a brown that's not too dark or too red. This medium brown with violet is exactly what I wanted. I originally got the dark brown, but I just messaged them asking to make it lighter, and the next box was perfect. I also love that it automatically ships to me when I decide, because I'm always thinking "man, I need to color my hair" and then the kit just shows up! I love this product/service. Never paying $60 for the wrong color at the salon ever again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect blend!My colorist Danielle nailed it! Color lasts and very natural. Looks like my baby haircolor. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Easy and great grey hair coverage!Really easy to use, great grey hair coverage! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Golden dark brownLove my hair colour with e salon great value for money and always a fantastic result. So glad i found out about e salon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great MatchMatched my new color request perfectly 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |