|
Color Set
|
67.726 Verifizierte Kundenbewertungen |
|
Sortieren nach: |
|
Color to darkI'm not happy with the color it too dark. I usually go couple shaded lighter. Is there anything I can do to fix it? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenPatty - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Love ❤Perfectly blended custom color for my skin tone. The color takes really well and lasts for a long time as long as you use sulfate free shampoo and wash with cool water. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Love love love my colourCan’t express enough how happy I am with my colour! It’s exactly what I wanted and people keep telling me how healthy my hair looks! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Great ServiceColorist was really great. Took the time to speak to me personally regarding adjusting my color and it turned out great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Hair colourExcellent hair colour, exactly as I requested. Easy to apply and comes with everything you need in the kit. Quick shipping. Only reason it is a 4 star is because my hair felt very dry and frizzy afterwards. Would recommend for anyone colouring their hair at home. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Best hair color we've ever usedDisclaimer: we paid full price for this product and will again many times! This hair color has worked on stubborn greys that have been unreachable by everything else. We love the easy instructions, the attention to detail with convenience items like gloves and color guard, and the exceptional ability of this hair color to work on stubborn greys. Working with hair colorists to get the formula updated has been extremely easy. Overall, a great product backed by great service at a fair price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Caroline bellBest ever had make s feel good as it bright make me slime 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
Purple tone - no purple at allOrdered the purple toned hair color. Did a test strip and loved it - purple color came through and looked great after rinsing and drying it. Colored my whole head and no purple - no tone - know have a brown with reddish tones, which is an okay color, but not what I wanted, but product is easy to use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenJenna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Sticky/ waxy residue is extremely frustratingI have been using e-salon for over a year now. I really like the custom color; I have medium, ashy, brown hair that tends to become brassy with store-bought hair color so when the e-salon colorist added enough ash in my second order the color was almost identical to my natural hair avoiding undesired brassiness and giving me soft and shiny hair. The gray coverage is also excellent (I am in my early 30's but have had grays since 19 so I know the deal!). Anyway, for all these reasons I put up with a big inconvenience: having to wash my hair at least 5-6 times to get the sticky/waxy residue off my hair. I initially contacted customer service and they suggested to use bicarbonate and to rub my hair with some of the product left in the bottle immediately before washing my hair but that only reduced the # of washes from 7-8 to, as I said, 5-6 times. It has become extremely frustrating to spend so much time, effort, shampoo and water just to color my hair (especially during this time of the year where it grows like crazy) so it does not make sense for me to continue using it as much as I like the other features. I also wonder if the color would stay even longer if I didn't have to wash my hair that many times the first day I apply the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
|
|
|
Antwort unserer ExpertenArianna - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Receiving my orderWanted to let you know that I have been on vacation for the past 3 weeks. My order did come as it was schedule it was just at the post office I did pick it up yesterday and I do have everything thank you so much for your concern Vicki 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |