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Color Set
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67.726 Verifizierte Kundenbewertungen |
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didn't work outMy natural color is a dark medium blond. Store box color blond turned it brassy light orange (it would be golden at best). I asked esalon for a color that would turn it light Ash blond. I followed instructions to a t. It turned out slightly darker (and a bit on the red side) of my natural color. Not what I wanted. Fortunately, it's not green...I'll take what I can get. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlea - Thank you so much for reaching out to us with this feedback. We are truly sorry to hear that the results of your most recent formula had a red tone to it. Here at eSalon, we take our Color Happiness Guarantee seriously, and we would love to remedy this for you. One of our Color Experts has reached out to you via email with additional information, and next steps. We look forward to speaking with you soon. |
I asked for intense copper and I got a tepid blonde-copperMy family didn't even notice I'd dyed my hair until I pointed out, really disappointing after all the faff of dying your hair to find that there's been barely a change and the vibrant colour you were looking for isn't there. It's not what I wanted at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenClaire - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Messed upI was going to cancel my subscription due to grey coverage not working well the past 6 months or so. Esalon offered to give me a free hair color to see if they could correct the problem. I trusted that my color would remain the same as it always has been, but instead of the semi-permanent , they'd simply be switching me to a permanent colorant.... But now my hair is even more messed up! First of all, the perminant dye smells horribly toxic and strong (like eyes almost bleeding, and I don't feel that's an exaggeration, I could hardly breath and had to close my eyes when ever I could during the process) Secondly, they changed my hair color to light brown instead of medium brown and it lightened my roots to an orange color! Omg, I'm so upset and my hair looks terrible... I'll never use them again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenYvonne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
BummedI loved the color I was getting when I started this plan. This last one I just got didn’t come out the way It usually does. I’m so bummed about it because I loved it and now my hair is bright red. Not the normal color. I’m not sure what to do. I really don’t want to dye it again. Like I don’t want my roots to break because of so much product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTori - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Please dont send me this product again.I have not used the product yet, and did not alow you to send more. Stop shipping more until I ask you to. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSuzanne - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great ColorI really like my color and the way of applying it made it all come out the same shade. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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BEST HOME COLORESalon is amazing! I can not believe they were so dead on with creating the color I wanted, I thought I’d have to do a whole head color, but after the strand test, it was identical to my hair color! I’ve told all my friends and family about ESalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ReviewI absolutely love this product! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing ColorI am on my third round of color from eSalon. I have major gray and it is doing a fantastic job of keeping it covered, close to 4 weeks. May try for a lighter color this summer thank you eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Spot OnThe revised coloring is perfect. Since I am new to the selection of coloring by me I was off. With the direction of your fine colorists we have accomplished the end result. No changes are needed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |