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made a even colour but so much darker then i wantedThe shade i ordered was a dark blonde and my hair has come out a dark brown i’m slightly annoyed 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Elvia! We are so sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
DisappointedI am not happy with my hair color, I wanted to go lighter. I do not notice any difference. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Lisa, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color adjustment is perfect!My hair has been growing pretty white naturally so mixed with light blonde hair color I had been using seemed to wash out my facial coloring. After a few consultations with my ESalon colorist, I was able to get a wonderful change. I believe I will keep my new color for many months! 2 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Better Than SalonMy hair color turned out perfect and matched my natural color perfectly . My hair felt very healthy after!! No post smell Very impressed ! Thank you! 1 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Nor satisfiedDidn't fully cover my grays and wasn't the color I really wanted. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDanielle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Better than over-the-counter hair coloring by miles!I love the richness of color and how well it is lasting! And my hair feels like my hair, not like someone else's because the processing impacts the texture and shine. The first custom color was a little too dark for me and eSalon is adjusting it for my next application to give me the right color match. I'm very happy with these products! 1 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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ExcellentExcellent 0 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Great colour easy applicationGreat colour Good product Easy application 0 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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ParfaitColoration qui a bien couvert les racines mais souhait de modifier les tonalités 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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So disappointedDoesn't cover gray at all... 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |