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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Orange instead of ash blondeTurned my hair an orange color.It was supposed to be medium ash blonde. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great at first....Great at first....did all over color LOVED it. But my problems are my grays they are strong and many! I normally get at least 5 weeks if not 6 from the salon. 4 weeks from the 'store' color . this only lasted 3 1\2 weeks :( so I think budget wise,,,its back to the store for me. ******UPDATE 2/21/18 I wrote to the company about my issue with the grays.....They suggested I dye my hair every TWO WEEKS!!!!!! WHAT!?? So I should buy two boxes a month @ roughly $26 each because shipping is NOT included with auto shipment ( no perks really?! ) no thank you again back to the store for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFelicia - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good idea in theory, but not as good as it could beThere is a difference between salon formulations and non salon. This is NOT as good or healthy for hair as salon formulations, unfortunately, although I suppose it is better than box color (the lowest kind.) If only it were closer to salon it would be ideal -- I mean a WONDERFUL idea -- and I am looking still to find this. The service however is top notch, as is everything else about this service. If they can only get closer to what I get at the salon (i.e. grey coverage, better quality color rather than too opaque) I would love this. But sadly, it does not deliver quite up to par. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNatalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Too darkThe color is still too dark for my natural color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSarah - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Touch up of Custom Hair colorI like the hair color; however even applying a mask the night before and following the color directions exactly, I am not happy with the coverage of gray at the hairline. The color disappeared with several days - revealing the grays I wanted covered up! I will not be reordering this product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
hair colorThe color didn't take. I had to buy more color and redo it a few weeks later. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLinda - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I hv never had color do this!I followed directions to the letter. When time was up and I rinsed my hair, it felt like my hair was coated in PLASTIC! It took 4 shampoos with a salon grade color safe shampoo to remove whatever it was. The substance was difficult to clean from the colorist tools too. For med ash brown my hair looked dark brown. Problem is it faded at the roots. I am not a happy customer. At 1st I thought maybe user error but the 2nd time I had my daughter who colors her hair apply it. It was not user error. Sorry eSalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Long lasting and easy to applyThis is my third month using eSalon and I continue to really like the product. It is easy to apply and does not smell bad. Great product! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great hair color!Exactly what I wanted. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I Like it but...This product was incredibly easy to use. I haven't done my own hair for a few decades so I was a bit worried but the instructions were very clear and the product, easy to use. I have grey that I'm trying to cover and my hair is tough to take color anyway, and unfortunately about a week after I colored my hair, my grey was already showing through again. I followed the instructions but have the feeling I need to leave it on a bit longer to have the color stick. Other than that, it did not fry my hair. It smelled good and was convenient to use. I would recommend this product but I'm still hoping for some better grey coverage. Otherwise I will likely not continue to use the product because that's the whole point of coloring my hair! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |