67.642 Verifizierte Kundenbewertungen |
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Great Coverage - Wrong colourI ordered auburn and it came out VERY red, no hint of brown or ginger, it was like a red from LIVE. However the coverage is good and the product is nice to use, no nasty chemical smell and it washed out of my towel and tshirt right away without a trace. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Lyndsey! We are sorry to hear the colour didn't come out as you expected. Please check your emails, we got back to you to help you further. |
Great products Great resultsYou have to try this product I've seen them go to number one quality self hair color over the past 10 years I've used it 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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eSalon: World class service and products!This review is long overdue. I've been a customer of eSalon for 2 years and never had one bad experience with either the products or delivery. I've had effortless email discussions with a colorist and made color adjustments to my blend - beautiful results every time. I have also used the weekly retreat conditioner and pro toner - great! Before finding eSalon, I used off-the-shelf products, expensive in-person salons, and one other online service: trust me, eSalon beats them all! Highly recommend eSalon products and the customer service is world class. 4 von 5 Personen fanden diese Rezension hilfreich. Du auch? |
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Great color matchThis was my first purchase for grey coverage. The color was a perfect match to my color. I sent photos and they matched perfectly. I am so very happy with results! 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved the colorI requested a brown color that would tone down the brassy color. The formula worked beautifully. The directions were user friendly. I loved that I could shampoo my hair. It looked great the very next day. My other hair color made my hair look oily for several days. 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect match!They got it right the very first time! I went to a salon and had a terrible experience in color matching. Thought I'd try this as I researched and esalon came back with very good reviews. I was shocked that eSalon got a perfect color match the very first time I did a consult. Love the color and service. Very flattering to my natural skin tone and perfect gray coverage. Highly recommend!! 3 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Absolutely love itI would like to thank esalon especially Katherina 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Definitely not ash blondeTurned my roots a coppery orange. I had indicated in my order that my hair pulled red. That was either missed or not taken into consideration when compounding my formula. I did report this and customer service issued a credit for another kit. If this one meets the same results, I will go back to the $10 boxed color that gave a better result. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
El color no era lo que yo habia pedido fue un total fracasoFor me personally, it went badly, I cannot deny that the dye leaves your hair soft and after one wash it does not go away anymore, but the color they sent me is very far from being an ash copper, the hair has turned out 3 colors and dye on part of the hair fell out the first time, it has been a total failure 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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did not cover my greydisappointed. This did not cover my grey 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPearl - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |