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Color Set
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67.709 Verifizierte Kundenbewertungen |
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Lasting color?I have noticed my color isn't lasting as long. I thought it was me until I read the reviews. I agree that I can buy in the drugstore cheaper and lasts the same amount of time. So I guess you don't always get what you pay for. Pam E 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPam - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
SO happy with the colourThis is such a good match for my colour. I really had my doubts. Unfortunately- I am not a hairdresser and so my applications leaves much to be desired- I'll need to do it again sooner than I'd like as I've missed patches but I really can't fault the colours here at all. Also no overwhelming smells which is very welcome. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CANCEL MY ACCOUNTI left eSalon once, tried it again. PLEASE CANCEL MY ACCOUNT with a confirmation. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Coloring rootsSince I am just covering my roots I find if I use the whole bottle I'm wasting a lot of color. This time around I evenly mixed the color and developer, tightened the caps to use a second time so mot much waste. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRae - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts. Please let us know if there is anything else we can do to help! |
CouleurTrès bien mais je trouve la couleur un peu sombre, et toujours hélas plus clair aux racines mais ce n’est pas votre faute, et pourtant je suis les instructions que vous recommandez, je suis contente malgré tout ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Long lasting NO LONGERI haven't posted a review since 2016 and after reading more current reviews I am inspired to update my experience after years of product changes. My colour is barely lasting 3 weeks. I have started buying pigment at Sally's to use between colouring which has become far more frequent. Like many others experiencing this issue, I too thought that it was just me or that it must be because my gray is more prevalent (which is the objective of colouring, right). I have loved eSalon for so many years but, at this point, I'm better off spending more money supporting my stylist and having truly long lasting colour. I hope the colourist's figure out how to improve the formulation and/or bring back the old that was longer lasting in the beginning. So I can continue to support y'all. 😊 The fourth star is for the great customer service and the exceptional correspondence from the colourist's who do a phenomenal job of personalizing hair colour through photos and customer description. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Bon produitArticle et couleur correspondant tout à fait à ma demande 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I agree about the changes not doing well for gray coverageUntil I saw the other recent reviews, I thought my gray was starting to be persistent on their own. I absolutely agree that now, after their color formula changes and after only 2 weeks, my grays come in strong. I usually color every 3 weeks. The grays that come in after 3 weeks with the previous formula were not as obvious as the grays that are now showing after just 2 weeks. Very disappointed and expect to see a change back soon. 115 von 116 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCynthia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great serviceI love the color that I picked except it was a tad darker then I wanted the colorist immediately changed it to a lighter color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Terri! Thanks so much for your feedback! We are so very happy to hear that our color specialist was able to help you achieve your desired shade! We appreciate you sharing, and Happy Coloring! |
Très bienTrès jolie couleur Dommage que la livraison soit vraiment trop longue 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |