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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Overall Good Quality Product!Despite my color not fully turning out to what I had stated in my color goal, or in the photo of what this color is supposed to turn out with on my natural color- I still would say the dye itself is good quality! My new color still looks than it did before I used the product! Considering it was my first time purchase, I anticiapted some tweaks might be needed for my next order. I contacted my stylist with my update and the tweaks have been made, so we'll see what how it goes next time! Thanks eSalon! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGina-We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Covers White HairOnly Color to cover my White Hairs! :) Leaves hair silky smooth. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Custom hair colourVery unhappy with the product and will not use again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie-We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair falling outMy hair has started falling out since I’ve started using this product. Unfortunately the chemicals in this product are to harsh for my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJaime- We’re truly sorry to hear that you experienced a reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced a reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Not goodI got a darker color and it still did not cover the gold highlights in the front of my hair. It does make my hair healthier and shines but not the color I want. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color I orderedThe dye I ordered didn't work on my grays , didn't cover them.I need something better, if u cant offer that for me, I'm just going to cancel my order.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie-We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Perfect!!!!Absolutely awesome product perfect color match leaves hair soft and manageable. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itI have tried a lot of different hair dyes and this is the best.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing! Perfect as always!I love eSalon! You all are so amazing! My hair color is perfect EVERY SINGLE TIME! I will never go back to a hairstylist for color! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfection!Color is perfect & it doesn't dry my hair. Long-lasting. Customer service is terrific! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |