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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Custom Hair ColorWorked with me until the color was adjusted to a color I liked. Good Gray coverage, too. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Did not turn mahogany redThe color came out dark brown instead of mahogany red. It did successfully take out my old highlights which I'm extremely satisfied about but I was hoping more of a reddish hue overall. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not sure yet...Just notified today that my 2nd hair color shipment has been sent to the shipping carrier. Problem is that I used this product to color my hair for the very first time just 10 days ago - which means that "the jury is still out" as to how my color is holding up, whether or not I wish to make a color change, or if I even plan to continue using the product! I do not appreciate not being given an opportunity to make changes. Even now, when I try to make online changes re: the next delivery date, I am unable to do so. Hmmm... 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaureen - We're sorry to hear that you were disappointed by your experience, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
didn't suit meI did speak to you about the product it wasn't suitable I had itchy irrit able skin for days also I didn't realise it was going to cost so much I am a pensioner so you said you wouldnt send any more and then I get an email today saying it's time for your colour I move house in a couple of days so I wouldn't get it anyway please don't send anymore 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudith- Whenever you place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. This just explains that you can pause, modify or turn off the service at any time through your account or by giving us a call. Also, we’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Doesn't cover all the graysMy grays look pink instead of dark blond with copper 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKristy - We’re sorry about your experience. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Very wrong color !The color was way to dark for me and turned brassy after washing ..... I won't use this product again...... Nice packaging though... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
lightlab custom highlights-Awsome product!Tried it for the first time and I’m very satisfied. Exactly what I expected from my Colorist, she nailed the highlights that blends-in perfectly with my base hair color. I’m very happy with customer service and their professionalism. I feel Esalon truly cares about me as a customer and I look forward to my next order! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Awesome!I have just used my first box and am so impressed with the colour and feel of my hair, there was plenty of dye there as well, which if anyone who knows me, knows I have thick hair and usually have to buy 2 packs, and you get to try your first box for £7- it was well worth it! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best hair color ever!I love everything about these products and this company, customer service is very helpful! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The best color of the year!This is the best color I have ever used. It covers every strand of gray and it looks so natural, leaving you with soft manageable beautiful hair. This color will always receive a 5 star rating from me...well deserved! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |