67.642 Verifizierte Kundenbewertungen |
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Can’t believe my eyesI was sceptical, but then I went for it. I decided to try because nothing else was working for me and even at the salon I wasn’t getting the colour I wanted. When I tell you I am shocked! I am. It’s exactly what I’ve been trying to achieve. Looks so natural and beautiful. The process was so simple and fool proof. Easier than any kit I’ve used. My hair feels healthier than it was before and I will continue with this method. Absolute perfection! Don’t second guess, just do it. 7 von 11 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the results!Very consistent product delivers the same results time and time again. No one can tell when I do a touch up! 11 von 18 Personen fanden diese Rezension hilfreich. Du auch? |
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missing materialNice color and items received on 1st purchase HOWEVER, just received 2nd purchase last week and went to start my hair day before work, and one of the items that helped me a lot was the application brush. Unfortunately, there was no application brush sent this time so, not sure that I'll keep getting this product if I cannot depend on receiving all of the items. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenC DKC - We truly apologize for the Tint Brush issue. We have reached out to you via email, so keep an eye on your inbox for more details. |
Color didnt match with my natural dark brown color and grays are not coveredI have a dark brown hair with few grays which is the reason i dye my roots mostly without full coverage. The amount of the product included in the set is more than i needed and i put everything in the color bottle into developer i had to use it all at once. I should have combined the color and developer outside of the developer’s bottle. But then i had select roots coverage only so I thought the amount would be customized for that too. I could definitely used it two times then could have been well worth assuming it actually worked. I ended up having a red hue in the roots and where i used rest of it randomly in my hair i have now dark red highlights without any coverage in grays. I added a note and pictures for my second order as I still want to give it a try and if it works better this time i will update my review and continue my subscription. Otherwise i will have to cancel it. Also i added the new root concealer like a powder one with my order which is completely useless for $18. It doesnt stick on the hair itself but the scalp only. I end up having a big dark mark in my scalp while grays are visible and looks so obvious. System doesnt allow me to submit a review for that item.. but wanted to mention about that here as i had high expectations based on its price. Overall the box the set comes in very appealing made me feel very special and the root concealer comes in a high end durable container with a mirror but both items in my order didnt meet with my expectations. If it worked i wouldnt care about its high end price too but if i will end up wasting my time and money without satisfying results then no reason for me to stay as the customer. I will come back to provide an update after I receive and try the color set with the requested updates to the color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBeyza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
ModifiedDone super quick. New color is vibrant 😊 7 von 10 Personen fanden diese Rezension hilfreich. Du auch? |
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Great coverage for grayI was hesitant at first, but was tired if spending $100+ for highlights and lowlights and still not great coverage for gray. First time I wasn’t sure how well I would apply. Did an adequate job but will have to tweak. The color was spot on. Very happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Different custom colour delivered then requestedI ordered a copper all over colour to cover previously highlighted hair. I received a golden brown for roots only. Will not buy from eSalon again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Helen! We apologize for any misunderstanding with your color. Please check your emails, we got back to you to help you further. |
Un peu déçueLa couleur est juste celle que je souhaitais mais dommage il a fallu un shampoing pour que mes cheveux blancs sur les tempes réapparaissent et au deuxième shampooing les reflets roux ont refait surface. Je tente encore une fois et je verrais. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFlorence S. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Beautiful colours ,amazing shine ,straight to my door.Easy to follow instruction if you’ve never coloured before ,loved all the little packages inside with little extras.Im really pleased with how my hair looked and felt afterwards ,the shine was amazing . 3 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect every single timeI cannot believe how good my hair looks and everyone is amazed that I do it myself! My hair looks like a professional did it and all I did was follow the instructions they send everytime. I will forever be an Esalon customer! 2 von 5 Personen fanden diese Rezension hilfreich. Du auch? |