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Color Set
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67.726 Verifizierte Kundenbewertungen |
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Changer de couleurMa couleur est trop foncé je désire un ACAJOU, CUIVRÉ et être livré tous les 3 mois. Merci 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Did a great job matching my colorThat’s all I want, a match that doesn’t go orange, which can happen often when I dye my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColourMy colour came out darker than expected but maybe because of my previous colour 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Natalie! We are sorry to hear your color came out darker than expected. Please check your emails, we got back to you to help you further. |
Not what I expectedI ordered the color in light brown. I did a strand test, but apparently it wasn’t enough to show that it would turn my hair a dark auburn. It’s not a bad color, but not what I expected. I wanted to just cover the gray with my natural color, which is what I ordered. Usually esalon’s colors work out fine, but not this time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jill, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverageI still did not get the gray (white) coverage I should get. I like the color but still had gray around the face line I should not have had. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Janet, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
vraiment du "sur mesure"Je suis ravie de ma nouvelle couleur, je vous avais demandé un ton plus clair que la précédente et j'en suis ravie. Les produits sont vraiment top, les cheveux sont doux et la coloration tient très bien sur la durée. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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I love the colorsI’ve tried a few colors and love them all! I use to use store bought ones and eSalon is so much better. 2 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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A beautiful colour, closest to my real colourI love how the colour went on, no sting and no horrid smell. Thick enough to go through my long hair without dribbling. Now I have the right colour I can try some highlight streaks. Thank you. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Stubborn GreysStill not enough to cover the stubborn greys 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Dana, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color muy oscuroEstoy muy decepcionada es demasiado oscuro... estoy decepcionada... 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Jennifer: Sentimos que tu color haya quedado más oscuro de lo que esperabas. Por favor, revisa tus emails, acabamos de responderte para poder ayudarte. |