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Color Set
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67.709 Verifizierte Kundenbewertungen |
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Perfect!Asked for an adjustment and it turned out PERFECT! Roots match the ends and it's exactly what I wanted! Thank you!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorColor is good. Able to give feedback on color. Automatic delivery a plus, Long lasting color. Having problem with resistant grays 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color made me vibrant maroon headColor made me vibrant maroon head 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHebe - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Just not the color I wantedI love this company You can talk to them if there's a problem they do respond quickly the only problem was the color I was so excited, I thought I explained what I wanted .But it just turned into darker Brown than my hair was I lost all my red highlights I was looking for a lighter color .I was so upset. But The company and the other products of received are great the conditioner I use excellent the dye used was even excellence it just wasn't the color I still get complimented on my hair even though it's not the color I was really excited though hoping that maybe This would work but I'm hoping maybe the next one will 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Very unhappyI specifically stated I seem to pull red, my color is light brown and now it has orange/red color!!! Will not be reordering. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
not as good as my 1st oneThis is my 3rd colour, 1st one great, 2nd one didn't cover my grey, this one was better than the 2nd but not as good as the 1st. I left the 3rd on much longer after my problems with the 2nd but my roots were still a bit lighter than the rest of my hair and perhaps the colour was a little too dark. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna- Thank you for sharing your feedback. We are sorry to hear you were unsatisfied with your hair color results. We see that we have gone ahead and cancelled your service, as you requested. Again, we apologize that you were unsatisfied with your experience. |
Short hairWith very short hair it's extremely difficult to do roots separate 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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TintThe tint of the color washed out quikly. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Beautiful Color!This turned out beautifully. I love the color and it really covered the gray. Will be reordering very soon. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I was so nervous!I decided to change my color and was so nervous about the process. The instructions were really clear and the color turned out exactly what I had wanted... something that has never happened at a salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |