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Color Set
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67.642 Verifizierte Kundenbewertungen |
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It was okI’ve colored my hair in the past with store bought dyes and wanted to try something different. The process was basically the same as when I’ve colored my hair before and my hair is pretty soft and doesn’t feel damaged at all which is nice. However, the color itself is soooo wrong and odd that the top of my hair is lighter than my lengths even though the top of my head developed longer. I still saw some greys and I wanted a brown with ash tones, but it’s very red toned at my scalp and while less red as you go down my hair, however still has red tone throughout. I don’t want red tones at all which I thought the ash would help with. Not totally dissatisfied but not the results I was looking for either. I contacted them to fix the color so I’ll see what happens. If it doesn’t come out right next time I’m going back to store brand. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
SplendideJe suis ravie de ma couleur, je ne pensais pas qu’elle tiendrait autant. La couleur est exactement comme je le voulais. C’est du sur mesure !! Je recommande vivement. 3 von 3 Personen fanden diese Rezension hilfreich. Du auch? |
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Wonderful Product!Thank You* for your expertise personal consistent professional care and service! You are top shelf & I do recommend Your services to others. Respectfully, Katthryn Golden 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colourI was super excited to try this out hoping for it to be a nice chocolate brown when I applied it it came out pitch black 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Bella! We are sorry to hear your color came darker than expected. Please check your emails, we got back to you to help you further. |
Not goodVery expensive for a color that looks like walmart cheap colors . Not worth it the money 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Glendy, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No grey coverageI was very disappointed because my roots came out much lighter than the rest of my hair and it did not cover my greys well at all. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMandy - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Missing productI can not open the color for roots and ends refresh and the developer has been tampered with. The seal was not on the developer all the way and the bottle was leaking. I uploaded a picture on my profile. Opening the color did not work at all. After failing with grip strength I had tried pliers and a bottle opener and the lid of the color has not budged. I have decided to throw color and developer away to be safe. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - We’re truly sorry for your experience. We take our clients' feedback to heart and will be reaching out in an email to remedy this situation. |
Back to my natural colorSo I've changed tints three times haha. This time we nailed it!! Dark mahogany. It's such a beautiful Rich dark brown. I love love this color! 6 von 8 Personen fanden diese Rezension hilfreich. Du auch? |
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Salon quality at home!The Custom Colour Set contained everything I needed to colour my roots at home including 2 pairs of gloves, stuff to keep the stain off of my forehead AND stuff to get it off if I did! Colour perfectly matched my salon colour and covered my gray well. Very satisfied and impressed!!! Glad I tried it and will be a regular customer between salon visits. Make sure to add on a cape, it makes things so much easier! 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Still Quite RedJust done my hair, it is starting to change very slightly now but still quite red. This is the 3rd time of using your products and still very much the same colour even though all 3 colors have been different. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |