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Color Set
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67.709 Verifizierte Kundenbewertungen |
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colour boxGel based colour - easy application although takes a lot of washing out. Had to wash my hair on three consecutive days. Very happy otherwise, good gray coverage and a nice end result with the colour looking natural and well moisturised shiny hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Pretty goodIt worked pretty well. The roots and the ends weren't the same color though. Roots were too dark for my liking, but I did like how my hair felt after I did it. Ends were a bit on the brassy side but the color softened up. Overall I liked it, just wanna tweak it a lil bit next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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loved the red!it's not out a box, it's not from a salon... it's the best of both worlds. loved how the color came out. just wish that this only required 1 step. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Meet expectationsI do like the outcome of the color,although still not the brown color I am trying to achieve but I hope with spontaneous use will eventually get there. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Kit contentsThe paper inside told me to use stain guard and gloves provided in kit, but I received neither one. Aside from that, very satisfied with product 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good idea poor executionIt sounds great and I used 2 shipments to make sure I gave them a fair chance. My main request was to avoid any red highlights and wanted more ash. First box was way too dark and still noticeable red. Second box after giving my critique was lighter, but my hair was so red. I hated it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHannah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Shampoo and conditionalI love the color choose that is made for me. However, the shampoo/ conditional leave a heavy oily residue on my hair and it take 3 rinses to remove on my hair... I also have to adjust my order and add more dye.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Never againHonestly open minded and wanted this to work. The packaging is classy. I think though I was duped into buying add ons not necessary. The color was spot on but I've never felt my hair so dry/brittle/needing to be cut. This product is not as good as box color top shelf at the drug store. Without the packaging, it makes you feel like you bought at the dollar store but lucked out with color shade. It's just not worth it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChrista - We're so sorry to hear you had a less than stellar experience with your first color application. We see you've already spoken with your licensed colorist regarding your order and they were able to help you get a refund for the add-ons and assist you with your color issues. We're glad we were able to help. |
Too DarkI followed the instructions and my hair came out quite dark. Can I get more of a "honey" blond rather then "brownish mousy blond"? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarol - We apologize that your color turned out differently than you expected. Our records show we've worked with you to formulate an adjusted color and look forward to hearing your feedback in the future. |
terribleMy kids described my hair as "ombre" The second bottle color did not match the first and it was awful. The root color was too dark and violet. The violet in the color made it look fake and I've been shampooing my hair extra each day to try to get the color out. I feel like wearing a hat until it grows out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa- We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |