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Color Set
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67.686 Verifizierte Kundenbewertungen |
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ColourNot enough ash. The colour had too much yellow. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not satisfiedThe color is really pretty, but it left my hair feeling very rough and didn't work for me. It also didn't cover the grays around my face. They're still showing. I wish the formula were a bit gentler and provided better gray coverage at the hairline." 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMariam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Fades and isn't enough product for my long, thick hairThis would have been really convenient if the color didn't fade so fast and if it always came with a bottle for the roots and ends like the initial order does but unfortunately it only comes with the bottle to do your roots and being that it fades so fast, just doing the roots isn't sufficient as you'll end up with different colored roots and ends. If it came worth 2 bottles each time at this price I would have continued to order it but as it is, it's not worth the money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Packaging wer amazingThe packaging looked amazing, which initially impressed me. However, my grey roots didn’t take the color at all.,they stayed completely grey. I don’t understand why it didn’t work, especially since I followed all the instructions carefully. I’m really disappointed with the results. 😔 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarla L. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't cover your greys. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Easy to usePretty easy to use, contained everything I needed to to hair color at home. Color was a bit darker than I was hoping for but did cover gray. Unsure if I want to try again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJill -Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hair dye reviewUsed today and was not not happy with the end result it made my hair feel dry and brittle and also itchy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon F. - Thank you for taking the time to share your feedback with us. We are so sorry for the discomfort during your hair colour application and that the hair colour didn't meet your expectations. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
Not as light as I wantedI wanted my hair to come out a little lighter like the last time I colored my hair. The color is nice but it's way darker than what I was expecting 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCourtney- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed in the colourI’m disappointed with the colour, but that is my fault as I chose wrong, now redone the choice and hopeful for a much better result 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Seem to also be too darkTerrible always way to dark 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Shirley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fade awayAlthough I was hopeful of this product the initial colour was ok...not as ritch or vibrant as I had requested. It did cover my grey but the colour has faded really quickly after only a couple of washes with high end shampoo (no sulphates etc) I won't be purchasing again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSally B. - Thank you for your feedback! We're so sorry to hear that you're experiencing fading issues with your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |