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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Mega expensiveI would have to pay over a hundred pounds each month for 3 bottles of Color to Color my hair. I don’t care if it’s the best Color in the world i would not pay it. I would want it done for me for that price. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRachel - Thank you for sharing your feedback. We understand that everyone has a different budget when it comes to their hair color, and we’re sorry to hear that the cost didn’t meet your expectations. We appreciate you giving eSalon a try and taking the time to share your experience. |
Color pro tonerI used this yesterday and my hair is very dark although I order the light brown 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosemary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DéçuJe suis comme une déçu car si on en a pas caché mes racines et la couleur c'est comme si que j'avais pas fait de couleur donc bof 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCharlene B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Nous souhaitons vous aider et remédier à cette situation. Nous vous avons envoyé un email avec plus d'informations. À très vite ! |
AdviceThe colour was rather purple ish at my top hairline. I didn’t like that, can you advise me what happened. I followed the instructions carefully, watched Vidio. I used bowl and brush 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Colors weren't as expected.Disappointed. Two boxes in a row of incorrect coloring. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email come your next order and will be happy to assist in this process. |
Lovely colour but not long lastingThe colour was perfect but the grey coverage lasted no longer than shop bought hair colours 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca G.- Thank you for your feedback. We are sincerely sorry to hear that you are not satisfied with the coverage of your grey hair following your recent colour treatment. Your satisfaction is our priority, and we place great importance on our Colour Guarantee. Please check your emails: one of our advisors will contact you shortly to find a solution as quickly as possible. |
Nice colour but not quite what I wantedI asked for natural peachy red but the result was a bit dull and dark, hence 3 stars. Apart from that, it was very convenient to use, and everything I needed was in the box 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValeriia N.-Thank you for your feedback. We are truly sorry to hear that the result was a little duller and darker than the natural peachy red you were hoping for. Your satisfaction is our priority, and we place great importance on our Colour Guarantee. Please check your emails: one of our advisors will contact you shortly to find a solution as quickly as possible. |
Bonne brillance mais trop de cheveux blancsLa couleur est belle, mais trop de cheveux blancs non recouverts (voir dernières photos prises après une semaine de coloration). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudrey F.-Nous vous remercions pour votre retour et sommes sincèrement navrés d'apprendre que vous n'êtes pas satisfaite de la couverture de vos cheveux blancs après votre récente coloration. Votre satisfaction est notre priorité, et nous accordons une grande importance à notre Garantie Couleur. Nous vous invitons à consulter vos e-mails : l'un de nos conseillers vous contactera prochainement afin de trouver une solution dans les meilleurs délais. |
I don't think a professional looked at my photoThe colour that was sent was far too dark, I don't believe that this was made specifically for me and my requirements. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jo, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Produit jamais arrivéJ’aurais aimé pouvoir donner un avis meilleur que celui ci mais comme je n’ai jamais reçu la couleur je ne peux dire si elle est belle ou non. Dommage vu le prix … 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGUETON J.-Merci pour votre commentaire. Nous sommes sincèrement désolés pour cette expérience. Un membre de notre équipe vous a contacté afin de vous apporter une réponse et de vous accompagner au mieux. Nous espérons que vous recevrez votre colis très prochainement et que vous pourrez enfin découvrir la couleur que vous aviez choisie. Merci pour votre patience et votre compréhension. |