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Color Set
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67.686 Verifizierte Kundenbewertungen |
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SCCCAAAMMMMDONOT GIVE YOUR CREDIT CARD INFORMATION 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDalwinder - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pulled redAs I explained, my hair pulls red, now it is ruined. You promised you can pick the color that it would not happen. You truly cannot test a site, without disrupting the mixture. I followed step by step. I loved the packaging, presentation. So dissatisfied with the , “red”! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRhoda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Pas du tout la couleur demandée, grosse déceptionJe n'ai pas l'impression d'avoir fait une coloration. Le cuivré n'est pas du tout visible. Je suis simplement châtain comme d'origine, alors que châtain clair cuivré demandé avec accentuation sur le orangé et non rouge. Je vais devoir attendre 2 mois avant de tenter une autre coloration si je ne veux pas abîmer mes cheveux. J'attends de voir les modifications suite à ma demande et mon résultat insatisfaisant. J'ai mis 2 etoiles car le point positif c'est que les cheveux blancs sont bien couverts. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCecile K. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue. Nos Experts Coloristes vous ont contacté par email afin de vous aider et remédier à cette situation. Veuillez vérifier vos emails pour plus d'information de notre part et si vous avez des questions, n'hésitez pas. |
DéçueLa couleur n'a pas pris correctement sur mes cheveux blancs 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaurence P. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
This is not a light brownSomewhere in between chestnut and a darker brown. Definitely not light. My hair was blonde before this dye. It is now incredibly dark with red-orange tones thanks to esalon’s “recommendations.” This has ruined any chance I had of getting a light brown. Super disappointed. Would not recommend esalon at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Rebecca, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t send what I ordered!I’m a redhead or at least I was until I went gray. I ordered a color that I thought would give me back my red hair. eSalon decided, sight unseen, that I needed a color that was different from the one I ordered. I used that color today and I hate it! It really didn’t cover the gray. It’s not really red and my roots are pink. Did I say I hate it bc I really really hate it! Now I don’t know what to do. I don’t think I can color it again for a minute, so I’m stuck with awful color!!! Thanks eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My color was wrongInstead of golden blonde this turned my hair red blonde 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHello Jenny, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great idea for personalised colour.It is a lovely idea as you can get hair colour adjusted for you and delivered to your door. Nice and easy way to use. However the colour is not holding on my hair for long and it washes away. Also shampoo added contains SLS. It is absolutely impossible to find on line how to stop subscription. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Monika! We are sorry to hear your color didn't hold on your hair. Please check your emails, we got back to you to help you further. |
None at all the color you actually told me I will get.When I did my color profile I actually I sent pictures, my current color, my expectation, I think yo do not even see it, the color I got is not even close the color you told me I will get, "I hate it" I was thinking give you another chance but after see my hair at the mirrow everywhere I just want to cancel my suscription, simply I hate this color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarbella - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ExpensiveFar too expensive 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela M. - Thank you for your feedback! We’re sorry you feel our product is too expensive. At eSalon, we create professional grade customized products to suit each client’s needs. Our licensed colourists love creating the perfect shade, and are always available for consultation. Also, with our Flex Plan you take advantage of the 20% discounted price. Do not hesitate to contact us if you have any questions, we're always happy to help! |