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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Nothing changedI have sent messages and adjustments of color and still received no reply. not a good experience 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAdela - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
GummyThe product gummed up in my hair, and it took forever for me to get it out. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRegina - We’re sorry that your hair felt gummy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not enough hair colorCannot apply I have a well. I was only given emulsion & grey coverage. Long hair to color entire hair. Cancel! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKymber - We're sorry to hear you felt you didn't have enough to color your hair. Our colorist looked at your photos and comments and formulated the color based on that input. Since you have highlights in your hair that you didn't want to cover, we sent you one bottle of color for your roots only to make sure the grays are at bay but the highlights stay. We see you've already spoken with a member of our team who has worked with you to find hair color perfection. |
SCAM!The product is terrible. and they continue to take your money on monthly basis sending you unneeded hair color, placing on your account. Its a scam just to keep your credit card number so, they keep sending you unneeded hair color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenWe apologize for any confusion regarding our service. We see you've already spoken with one of our representatives who has given you instructions to return your order and a refund for the product. We don't want to send you a color you aren't in love with, and we're glad you reached out to us so we could get this resolved. |
Not what I asked forI asked for all over color and received root touch up. I asked for red and got brown. I do not feel listened to and the color is meh at best. Box color is better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrittany - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Beware- greasy hairI wanted to love this product, I color my hair professionally once a month. I could not rinse out the productmy hair had a waxy residue and textire. Never again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly- We’re sorry that your hair felt waxy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Perfect Colour MatchThe colour matched perfectly. Plus it was easy to use. Look forward to using eSalon on a regular basis. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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CoverageIt covers all my gray and lasts much longer than store bought hair color 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good colorLooks as good as the salon color I've been getting for years. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Best Haircolor everAfter using this hair color I will never go back to my previous color products. The results are superb, with even a number of hair dresser friends asking me where I get my hair coloured! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |