67.695 Verifizierte Kundenbewertungen |
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Surprisingly ThickI had a hard time rinsing the product out of my hair. The color was a little more blonde than copper. The color holds up nicely though, and it is good quality. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Great product!Love that you can change the color or frequency of delivery at anytime. I gives my hair a great shine as well. Just wish they made portions for short haired persons, hate to throw away used product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Color your own roots!The color mixed for my dyed and highlighted hair was a perfect match . Would have rated 5 stars except it did not cover all my grays . Hopefully , this can be corrected next time ! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Unsubscribe mePlease remove me from your mailing list I unsubscribed and I'm still receiving emails 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color is good but won't wash outI enjoyed the color, convenience, and items provided but the color just wouldn't wash out of my hair after dying. I scrubbed and scrubbed. Shampooed multiple times and I kept finding more. I also didn't think the quality of the dye block or shampoo or conditioner. I switched to Madison reed and have great color, great kit(even has a cap), no issue with dye washing out and love the dye blocker and shampoo and conditioner. I wanted to love esalon but I should have switched sooner. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We’re sorry that you were unsatisfied with your eSalon experience and the hair color and it was difficult to wash out. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Add highlightsNice color but would like so highlights in the color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DisappointingMy hair doesn't colour very easy but your colour gave me hope but unfortunatly it didnt do any better than any other bottled hair colour. My roots came through within a few days. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We're sorry to hear that your first application didn't provide enough gray coverage. We make each color custom, and we'd be happy to send you a reformulated color that should do the job. We've added a free order credit to your account and sent you an email with more information. |
Revolting colorI chose Dark Blonde (Ash) to color my mostly gray hair. The result was a revolting red brown. I'm so disappointed because I was hoping it would be pretty. Now I'm going to have to hide my hair until the color fades. I rated one star. If I could have chosen less, I would have done so. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJerri - We're sorry that your most recent color order wasn't the color you wanted. Upon reviewing your profile, we see that we have already spoken with you and credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Love the colorI haven't changed the color formula in a couple of years. I still love the color and receive many compliments. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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excellent!I love this stuff! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |