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Color Set
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67.686 Verifizierte Kundenbewertungen |
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Very poor gray coverageNot lasting at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenUzma - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horriblemy hair orange 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorationImpossible à évaluer, le flacon couleur a coulé dans le colis, je ne peux donc pas utiliser le produit. J’aimerais beaucoup que le service client me réponde car je n’ai pas pu faire ma couleur. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandrine Q. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que votre commande soit endommagée. Nous sommes revenus vers vous par email afin de vous aider au mieux. Veuillez vérifier vos emails pour plus d'information. |
Not the outcome I expected.Left my hair reddish I even left the color on longer as it takes longer for my hair to pick up color. Used toner and it only took out the brassiness but not the red overtones. Trying to D/C future product and it only allows me to postpone on stop all future orders. The product was good value for the price and was packaged very nice. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was too lightI originally requested a dark brunette, but the colorist told me that I need to start light first. So I did, but the color has faded so fast and I need to color it again after 2 weeks 😩 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShawn - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Couleur ratéeAucun rapport avec la couleur désirée Très déçue Obligée d'aller chez le coiffeur , merci !!!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia P. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
DisappointedColor was a disaster I followed the instructions to find my hair was a bright shade of red. Following day I able to visit hair salon and fix the problem. This was a very expensive color fix. Recommend definitely not. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CommandeCommande non recu, depuis le29 février, je suis déçu 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristine M. - Merci pour votre commentaire. Nous sommes désolés pour l'attente de votre commande. Nous allons revenir vers vous par email afin de vous aider concernant nos délais de livraison. Encore merci pour votre commande eSalon ! |
Color was not satisfactoryThe color resulted in too much ash. I’ve had to wash it several times to tone the ash down. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DéçueLa couleur a tenu 10 jours pas normal je suis déçue!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFatima D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration n'a pas durée dans le temps. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |