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Color Set
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67.798 Verifizierte Kundenbewertungen |
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nothing changed, my hair color is still the sameHi I would like a refund - nothing changed on my hair and this was a waste of time - I've ordered Dominique's copper not brown! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi M.T! We are s sorry to hear that your color hasn't changed. Please check your emails, we just got back to you to help you further. |
Pas vraiment satisfaiteBonjour je ne suis pas vraiment satisfaite de la couleur obtenue ! Et je ne vois pas vraiment la différence avec les produits que j'utilise habituellement ! Je ne veux plus continuer avec e salon ! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenFrédérica L. - Merci d'avoir partagé votre expérience avec nous. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Completely incorrect colourI was really excited to try this product as I read some good reviews and have been meaning to change my current dye to a less damaging one. The package itself was cute and everything’s nicely described and included, but whilst dying my hair I immediately noticed that the colour was a lot more pink than my desired copper tone, but I carried on dying it according to the instructions. Once washed out and blow dried - my hair is dark purple/red-ish colour. It’s much, much darker than I needed and a completely different colour than what I wanted. I’m very disappointed in the experience and very unhappy with my new hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Iveta! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
DéçueJe suis déçue car j'ai voulu une coloration qui me donne des reflets auburn et à part foncer mes cheveux j'ai aucun reflet je ne vais pas cpontinuer 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCoryse B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vous soyez déçue par les résultats de votre coloration. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Darker than expectedOrdered light ash blonde. Result is dark ash blonde. Followed instructions carefully. On the plus side, it covered grey hair, and left my hair in good condition. I honestly prefer John Frieda 9A. Much easier to use as it is a foam. Won't be buying esalon again, thank you. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Caroline! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Please don’t use thisI want to preface this by saying that I’ve never left a bad review for a company or product before. So it breaks my heart to have to say this about an idea that I truly trusted. But, please, if you want your hair to go to the colour you outline in your initial choice, please just go to the hairdressers or use another dye. If you use E-Salon, you’ll end up with a colour three levels darker than you asked for, with no way to remove it. My story’s this, I had naturally warm, level 4-5 hair, that took me ages to lift from a dark brown colour. I came to E-Salon for a neutralising colour over this as I didn’t like the level of warmth I had. My partner helped me to dye my hair, and followed ALL of the instructions correctly, and despite this, my end result it that I now have black brown hair, which will take me years to lift back to my original colour without damage. So please, protect yourself and talk to an expert. I wish I had. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Faye! We are so sorry to hear that your hair color has turned out darker than expected. Please check your emails, we just got back to you to help you further. |
Couleur,J ai demandé un ton plus haut et je reçois un ton en dessous , évidemment ça ne me convient pas.j ai essayé de vous contacter mais je ne comprends pas l anglais. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertenfrancine K. - Merci de nous avoir contactés. Nous sommes vraiment désolés que votre coloration n'a pas répondu à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. Veuillez vérifier vos emails pour plus d'information. |
DeliveryI ordered and paid for product November 2023. I received an email yesterday saying it was shipped. I'm quite sure I paid for express shipping. This will be my last order from your company 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and continue to improve our products and service each and every day. We have reached out to you via email to discuss this matter further, please keep an eye on your inbox for more details. |
HaircolorMy hair turned pink 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not impressedThis was no where near the same colour I selected and it also was way harder on my hair then selecting a colour off the self 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShannon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |