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Color Set
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67.758 Verifizierte Kundenbewertungen |
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Good color, but.Color is nice , but it did not do a good job on a lot of my gray. I used the product exactly as directions stated. Most of the gray showing is on sides near my face and the back under area. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still too lightGreat haircolor, but still too silvery and light 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
La couleur était uniforme , mais un peu foncéeLa couleur était uniforme, mais un peu foncée 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnie D. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre couleur soit plus foncée que prévu. Nous souhaitons trouver une solution et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. À très vite ! |
ColorI loved the color but it is fading fast It’s only been a month 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very bad for your hair. Don't even try it!It has destroyed my hair thanks to them and doesn't even cover the grey hairs. They are also charging my credit card double every month and they don't have contacts to be reached. Shame on you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No! No! No!Horrible. It’s a scam. Color is all wrong. Never again! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Deanna: We are sorry to hear that your color was wrong. Please check your emails, we just got back to you, your colorist will be reviewing your case in detail to help you further. |
Still not my colourThank you for taking the time to try and match my hair colour. I’ve left reviewing the last purchase to see how it turns out first. Sadly, my hair is still very red, bordering on orange. From previous experience I know this will be difficult to get rid of so I am cancelling all future orders so my hair can get a chance to grow out. My sincerest apologies, but I don’t think your product is right for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Liesl: We are so sorry to hear that your reformulation hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Pas satisfaiteLes blancs sont tjs là. Là colo n a pas pris. Très déçue 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStephanie B. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie Coloration Heureuse est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite ! |
Custom Color SetI am not sure why it came out really brassy right after I applied. I was late in dying my hair waited a month after I received my shipment. Did it expire on me? Now that it's been like 4 weeks since I dyed my hair, it looks horrible. It's extremely dry, brassy, and way to light as it fades. Please help me. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Yvonne! We are so sorry to hear that your color has turned our brassy. Please check your emails, we just got back to you to help you further. |
Did not contain hair colorI will be returning this shipment tomorrow for several reasons. The color was not in the box and Im pretty sure that I removed the shampoo/conditioner off of the auto ship. And the price of $54 uuhh yeah NO! A huge NO! I understand the price but if what was included in the box was correct I won't be coloring my hair no more. I realize that it kinda late as I just opened the box today. Sometimes life gets busy. I was so surprised at the way the product were just thrown in the box. Huge difference from the 1st shipment that was put together with care. I was going to color my hair tonight however that will have to wait for obvious reasons. This review is in no way reflective of my 1st use of esalon. Only for the May 25 shipment for reasons as stated above. I tried to leave a review for Mar shipment it was not offered. Update: 29 Jun 2023 response to automated reply from CS. Nobody has contacted me nor is working with me about issues stated above. I have not received any email regarding my review nor about last shipment missing the color. I'm unsure what your looking at in my profile, but I can assure you that nobody is or has been "working" with me. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |