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Color Set
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67.695 Verifizierte Kundenbewertungen |
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Gorgeous color; burned my entire scalp☹️ nice color but burned my scalp 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRykki-We’re truly sorry to hear that you experienced a reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. |
DullI wanna cancel 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracey- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service as you requested. Again, we apologize that you were dissatisfied with your experience. |
Product not good for meThis product did not work for me after 2 weeks of applying it my grey started showing. Salon hair color last longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlma- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not Salon qualityI followed the step by step instructions and just like with store bought hair color, my roots and ends are about 4 shades different. It does not look anything like the color I picked out and the red washed out literally after the first wash (which I waited 3 days to wash for that very worry). Not impressed at all. I can get better results doing it myself at home with the stuff you can buy at Sally's and that's cheaper and you don't have to wait for it to be shipped. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMegan- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
UpdateHi the hair color was similar to product I already have, thought it would be different in more gold tones, it was a little dark than what I expected. Thanks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Perfectly BlondeI now have the most lovely ash-blonde shade of hair, and the condition is good also, I was given clear guidelines and followed them, I am also pleased with the customer care at e-salon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my colorThe color kit is just so much nicer than what I would have bought at the store. Color is better, kit has helpful items, arrives when I need it to. It saves me one more trip to the store. Way better than store brands. Just try it once and you'll agree. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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dark blonde root coverageSo far so good. Better experience than buying over the counter for sure. And color tweaking is so helpful rather than depending on the box to know. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Excellent !!The customer service, personalization, and product were excellent! My hair has never looked better. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Amazing!I absolutely love the color and how great my hair feels! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |