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Color Set
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67.766 Verifizierte Kundenbewertungen |
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Love it wish it lasted longerGreat color but seems to fade 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Chemicals to stronghonestly in the course of mixing the products they were super strong I had to wear a mask and I couldn't place the mixer on my hair concerned how strong the chemical were smelling. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLillie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Did not workThe hair color was a MESS and got everywhere. I have a lot of experience dyeing my own hair and I’ve never seen anything like this. In addition, the root color did not cover the grays. I was SURE to apply it to where I needed coverage and it did nothing. I will not use this again. The dyes sold at the pharmacy far exceed this product. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRehan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It hasn’t been 2 weeks since I coloredand as recommended I haven’t washed my hair hoping the color would last. I did like the color but like the other store bought products it didn’t last. I was so hopeful unfortunately my roots are already showing the gray. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t do my colorDidn’t do my color it’s way light almost no change to roots Very disappointed ☹️ 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim - We’re sorry to hear that your color came out lighter than you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color no cubrió canasLamentablemente mi color no me gusto no me cubrió ni las canas no se en que fallaron tenia altas expectativas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Norbellys: Sentimos que tu color no haya cubierto tus canas. Por favor revisa tus emails, te hemos escrito para poder ayudarte y ofrecerte una solución. |
3 weeks after colouring my hair has turned brassy red. What I wanted to avoid!3 weeks after colouring my hair has turned brassy red. This is what I specifically wanted to avoid and asked that I get a brown colour that remains true and does not turn red after exposure to the sun etc. And I do not want a darker or black colour - I want chestnut brown. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosalyn - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Did anyone even read the notes?Root colour was ok, but the length colour was vastly different, didn't match the top and turned me from blonde to fully copper. Was awful. Really angry that I had to go buy a bleaching kit to get back to blonde! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Rebecca! We are sorry to hear that you aren't happy with your hair color. Please check your emails, we have contacted you to help you further. |
A fuir!!!Je devais recevoir comme couleur un beau roux très vif. Assez rouge même. Au final je me retrouve avec un espèce de marron affreux avec des reflet acajou. Je sais pas si c'est une erreur de leur part mais c'est comme si ils m'avaient envoyé ma couleur naturel demandé au début du questionnaire, et non la couleur final demandé. bref .Horrible. En plus le produit m'a à moitié brulé la tête. et je devais recevoir un pinceau gratuit que je n'ai jamais eu. je ne recommande pas. 2 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMorgane L. - Merci pour votre commentaire. Nous sommes sincèrement désolés d'apprendre que votre commande était incomplète, mais aussi que les résultats de votre coloration vous ont déçue et que vous ayez eu une réaction. Notre garantie eSalon Coloration heureuse est primordiale pour nous. Nous allons vous contacter par email afin de remédier à cette situation. Nous espérons vous aider ! |
Didn’t cover my gray.Unfortunately, the color was more red than I expected and it did not cover my gray. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobyn - We are sorry to hear that you were disappointed by the gray coverage and tone of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |