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Color Set
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67.758 Verifizierte Kundenbewertungen |
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not in loveThis made my hair turn a strawmberry blonde that was not advertised and I didn't want. I have been using a toner and still the red is in it. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don't like new formulaBeen a client for years but the changed formula washes out in a couple weeks and doesn't completely cover my gray anymore. My hair is coming out too brassy and seems dry. I always liked the color before but have not been happy with my last few deliveries. The cost had gone up too. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAudrey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hot rootsI am really happy with iverall colour apart from the fact that I got ginger hot roots, which looks absolutely awful. Not sure if this can be fixed or I should go for a salon fix. Gutted 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHi Evelina! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover gray hairsThe grays started showing through the day after I colored my hair even though I didn’t shampoo it! This is the second time I have contacted Esalon about the problem. It appears my hair color product was processed anyway without changing the developer or strength of the color. Now you’re trying to send and charge me for the same hair color that isn’t working. I can’t give you my new credit card number until I know the formula has been changed. I need a colorist to contact me 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It’s awful 😞I’m so disappointed the color is totally uneven all over and the end are definitely darker than just a shade darker. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Jamais reçuCommande expédié depuis le 12 janvier et jamais reçu. Et impossible de joindre le service client. Soit 10 euro en l'air. Je ne recommande absolument pas 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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colorlast box i received i was unhappy with it the dye. it did not cover my gray at all. please credit my credit card. I'm simply not happy with the color, my hair feels dirty too. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Pedido sin recibírNo puedo calificar porque el producto no llegado aun 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Amparo: Sentimos que no hayas recibido tu color. Revisaremos tu caso al detalle y te enviaremos un email con todo tipo de detalles. Por favor, revisa tus emails. |
I did not like the color very muchThe color wasn't very rich or multi tonal or shiny. To me it was just like the $10 box of dye I use at target. I was hoping for it to condition give it a healthier look. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEvangeline - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Does not cover greysI was hoping that this item would save me from going to a salon. How wrong I was I used this product and my hair feels lovely but my greys are either showing or are a different colour to the rest of my hair Really disappointed 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBethan R.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |