67.686 Verifizierte Kundenbewertungen |
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Good qualityColor lasted well past 6 week mark. Blended well with my roots growing out. Good value! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very Surprised and Very Happy!Fighting stubborn gray was so easy, so much better than what is available in stores. No Smell, no fuss, it was so easy and turned out better than I had hoped. Very pleased and will only use this product from now on. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ImpressedWorks great. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love my custom color!Very Happy with my Holiday look. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Color treated kitThe best kit I have ever used. Easy to use and has everything you need. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Haven't used it yetHaven't used it yet. Looking foreword to it in the new year! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very Nice ColorThe color was true to the color I expected and was a nice brown. The instructions were clear and the kit was nice quality. I used the brush that came with as the applicator and liked that. My complaint is that 1 of the 2 bottles had opened at the top and some liquid spilled out inside the package during shipping. Not thrilled with that. Otherwise happy with everything else. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I was sent a dark blonde but it was clearly dark red not what I wantedI really want to try and color my hair at home but I do not want it red I am not sure what I can do now or in the future when it needs coloring I cannot walk around a red head.Please help what can I do to fix this?? I like the esalon concept just wish the color was not red. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammie- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Custom color? Wrong!I was contacted by Esalon saying they basically didn't think my chosen color was right for me so I allowed them to 'change' it for me. Big Mistake! I hate my color & been forced to look at this ugly (real dirty looking) blond color every day! No one would look good with this color- it's awful! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacy- We apologize that your color turned out differently than you expected. We see that you have spoken with your Colorist regarding this matter and we are currently processing a complimentary reformulated color for you. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
The best color I've ever usedThis color is the best I've ever used, I've tried all the brands available at the stores and even had professional treatment and I like the way my hair looks and feels better with Esalon 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |